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October 2022 by Cheryl Jackson
Mike and the crew were great . Thanks mike for all your help. I love my truck!!!
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September 2022 by Melissa Walder
Purchased a vehicle from the amazing gentlemen at Zappia motors this morning. Outstanding customer service while also getting a great deal on our new vehicle. Both owners came and introduced themselves. We plan on utilizing their service center also for all of our vehicles needs.
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October 2021 by Todd Gold
They're willing to go the distance to help you get financing for someone with no credit history but can be manipulative as they jacked up the vehicle price behind closed doors from what was posted on cars.com & their website (online)..& even after you put a great down-payment. Just be knowledgeable of what you put your signature on.
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July 2021 by Yvonne Clark
I heard such good things about this dealership from someone who frequently buys from them. He told me he is in and out quickly when he buys one. He also told me that the cars he buys are in good condition and the engines are excellent and he has never had any problems from the cars he has bought. The dealership has a very good garage ran by John, that inspects all the cars for sale and makes sure everything is running well. When you buy the car there is nothing else needed to repair.I had been searching for a used car for awhile. The cars at the other dealerships I looked at were dirty on the outside and the inside. So when I went to this dealership and saw a beautiful clean Lincoln, I was pleasantly surprised. The exterior and interior was very very clean because it had been detailed!!! They detail all their cars!!!! And it ran perfectly. Needless to say I bought the car on 7-8-21 and have been pleased with my purchase since.The process from the time I walked onto the lot, test drove the car and purchased it, took less than an hour. Mike the finance manager and Craig the salesman were wonderful!!! There was no stressful sale tactics and attempts to keep you there forever going back and forth. I recommend this dealership and would definitely go back there again!!!!!!!
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July 2021 by Jeffrey Boyer
The people at Zappia Auto sales went out of there way to hold the Truck for me and did everything over the phone and I picked up my truck the next day .Awsome service Very Professional I will definitely recommend them to everyone I know..
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June 2021 by Bryan Curry
I had a wonderful experience here it was fast and quick no hassle or rudeness I would definitely recommend buying a car from here
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May 2021 by Brandon Scruggs
Great customer service! Very people friendly. I didn’t think I would get approved anywhere but they helped me with no problem. Now I have the exact car I want for a GREAT price. Would definitely recommend them to everyone!
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April 2021 by Brad Bement
Fantastic staff! Friendly helpful and courteous. Will recommend to all i know who is in need of a good vehicle! Thanks a lot Mike and Craig!!
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February 2021 by goddess mcintyre
My mom purchased a red, 2008 Jeep Liberty from Zappia motors in trotwood and it was terrible. First we noticed that the roof had water leak. Every time It rained the water would leak through,so we took it back. The owner claimed to have fixed the leak but it was not fixed at all. We ended up taking the car up to the dealership 3 different times. My mother wanted to take the jeep back and trade it in because of the faulty roof,but the man said we could not. In order for us to get another car we would have to buy a car that cost more. He told us that we could only trade the car in if we were gonna spend more money. We could not trade the car in for another of equal value. I’m still stuck with the leaky roof and all this man said was “sorry there’s nothing I can do”.
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September 2020 by Benjamin Mason
Great work, Honest approach ?
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January 2020 by Greg Stubblefield
The place to go with car problems period.
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December 2019 by Michael Flucas
Great service and timely motivated sales people. Best car purchase experience I've ever had.
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December 2019 by Trisha Koehler
We had a great experience! Easy to work with, friendly staff and excellent value! Winner!!!
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October 2019 by Walter Byrd Jr.
Service was Great, Picked out a vehicle, and was driving away in less than 2 hours!!
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July 2019 by Sheron Weatherspoon-Smith
Johnny provided the best customer service. Took me home in his truck while he repaired my car and brought my car back. His prices are very affordable.
