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December 2023 by Danielle OConnor
Super fast. First time member. Really impressed.
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November 2023 by Catherine “Cat” McMillian
This bank used to be the best...but now you walk in and 2 out of 6 bank teller booths available with long lines. Its also not as personable as it was in the past. Disapointed.
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September 2023 by Keisha Sanders
I will never go to this branch again and I would strongly recommend that nobody else goes to to this location. The teller was really rude, condescending, and racist. She did not know what she was doing and we had to keep correcting her. Then she asked if we would prefer if someone else waited on us. We responded yes then she proceeded to give the other teller who was the assistant manager the account number which she should not have done especially after she was not waiting on us any longer. I asked the assistant manager for the tellers name and the branch manager's name she refused and said the teller was her employee but eventually gave me the branch managers name. I will be sending an email to the branch manager and even higher regarding the experience at this location. Not a way to treat customers who have been with the credit union since the 80's
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July 2023 by Tim G
I recently moved a LARGE amount of money out of WPCU. Their service is bad and they offer little value to someone in terms of savings interest rates.I had to prove ownership of the account and the WPCU woman speaking to me on the phone didn't even tell me who shr was or that she even worked for wpcu.Due to this unprofessionalism and the zero benefit of keeping a large sum with them, I have moved on from this business and I suggest you do the same. They are ok as a pay the bills account or a working account...but that is it.
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March 2023 by Shawn Knoepfle
If you want security I would not recommend going to this location or the bank at all, they open your mail when it is sent to their location and they use you being a "member" as the reason that they can open it. The location is also slow, and they don't treat everyone equally they do Discriminate be aware.
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March 2023 by Shawn K
If you want security I would not recommend going to this location or the bank at all, they open your mail when it is sent to their location and they use you being a "member" as the reason that they can open it. The location is also slow, and they don't treat everyone equally they do Discriminate be aware.
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January 2023 by Hakkimte Sun
Signed and waited patiently for 30mins to ask a question about loan rates. Was not called or given services.
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January 2023 by Mike Brown
Great place! My gf needed a paper notarized and we were able to do that in the matter of minutes. Helpful and friendly!
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September 2022 by Mazen Alhmaidat
This used to be my favorite branch, but today i have been here waiting to be served to open a bank account for 40 minutes and counting. I am the 1st in line but yet no one to help people in the office! All they do is come out and say oh there will be a wait we have to go on lunches lol other customers have left already. So sad to leave a bad review to my preferred banking institution but this shouldn’t be acceptable!
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July 2022 by robert corwin
I have been banking with them for a bit but after this week i will be moving banks. I called them about getting 20 to 40 dollars out of a pending payroll that deposits at midnight and was denied.They are very quick to respond on here but nothing to the email i sent.Still no response from them. All i asked for was 20 or 40 to get through tonight which my payroll that is pending for midnight and is more than enough to cover the 40 and more. Heartless bank.BS computer response so the public can see ir but no response to my e mail even when i left my phone number. Substandard customer service
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July 2022 by Hannah Barnes
Very disappointed with the ATM transaction i just had. Went to pull some money out of my account and recieved a half of a $20 bill. And of course its saturday so the bank is not open on the inside. Very upset
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March 2022 by Zaccheaus Snowden
This institution does not honor services and products advertised. I have banked with them almost a year, i use my acct frequently, get direct deposits there weekly, my accts are in the black, and i get gov't checks sent there. Every month my services fees are paid.I have been repeatedly turned down for their version of the payday loan, called QCash. This loan boasts that it does not require credit checks. And nothing else is listed regarding requirements or limitations. I have been told i have been with the institution for too little time, i need to get direct deposits there, and the latest...i dont have enough funds in my acct to be approved for the QCash loan. And the whole premise of the loan is to help during tough times.The main reason i am rejected for QCash is that Wright Patt is not my primary financial institution. My business with them is GOOD and it is DISCRIMINATION to demand that i change my banking so that they can MONOPOLIZE my finances!!
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December 2021 by Martha Nelson
There was no waiting. Staff was friendly and helpful. All questions were answered. Do recommend. Ample parking.
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October 2021 by Nsidibe Dickson
I promised that I'm going to testify if my trading was successful' MR ARNOLD CLARK .It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with he and I've learned a lot with he in this few years. I'm so impressed with the profit he helped me made, What I love about him is consistency, MR ARNOLD CLARK is awesome. I just made my withdrawal of 15,000 $ USD.
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October 2021 by Teddy Ballgame937
When a black or Hispanic associate helps me at the Brandt Pk location in Huber Heights, I'm treated with dignity and made to feel like a valued member of the Wright Patt Community, and my transactions go through immediately, regardless of the amount!When a white associate helps me I'm often belittled and disrespected. My transactions are questioned, and I always face extremely inconvenient "business holds" that prevent access to my money for days. This is very frustrating and terribly disappointing!
