Voss Collision Center and Body Shop is a trusted place for vehicle repairs, offering efficient and high-quality service. Customers appreciate that the shop completes repairs quickly and correctly, often restoring cars like new within a week. The team is friendly, responsive, and makes the process easy for customers, especially when working with insurance companies. Many reviews highlight how smooth and hassle-free the repair experience is, with some noting that the shop handles insurance claims and rental car arrangements seamlessly—sometimes even sharing a location with a rental office. However, there have been some concerns about customer service and communication. One reviewer described the treatment as rude, feeling insulted and frustrated by delays and poor handling of payments and rental coverage. This customer experienced delays in work starting on their car, issues with payment from insurance, and unprofessional communication, including being called only by their last name in front of staff. Such issues have led to dissatisfaction, despite the body work itself being satisfactory. Overall, Voss Collision is highly recommended for its quality repairs and friendly service, especially by repeat customers who trust their work over many years. Customers value the shop’s ability to deliver excellent results, restore vehicles to their original condition, and make the repair process as hassle-free as possible. Despite some negative experiences related to customer service and communication, the general impression is that Voss Collision Center provides reliable, efficient, and professional vehicle body work.
0 hassle. Maximum efficiency. Finish pealing off bumper of my Blazer. Hassle free coverage by GM and Mike Moore. Part ordered/scheduled/repaired well/back on the road! Thanks!
September 2024
Everything went well. We appreciated the constant communication. Would recommend 10/10
September 2024
Service was great! Always ready to answer questions good or bad news. But always honest. Which means more than anything.
