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March 2024 by Scotty B
Rogan was very helpful!
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March 2024 by Stephanie Braden
Great experience! Both employees I talked to were kind and helped me with the phone case I needed.
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March 2024 by Michelle Turley
Great service from Brogan
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March 2024 by Cathy Joefreda
Brogan was very honest and patient with me. He explained things very clearly and was not trying to “sell” me anything. He just helped me upgrade my phone and get me the best service plan I could get.
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February 2024 by Carol Hagner
Matt was great! Patient and extremely informative about the product. Made the transition to a new phone painless.
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February 2024 by Paul Fritz
Solved my issue to my satisfaction
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February 2024 by Jeff Heiny
Brogan was outstanding! Very knowledgeable and got the job done!
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February 2024 by Maria Elena Fernandez
Brogan is the best. He helped us upgrade two phones and did not rush us even though the store closed during our purchase.
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February 2024 by Maryand Tara Thona
The gentleman working made our experience smooth and easy. It was well-communicated and he transferred my services from ATT to Verizon within one hour. He made it an easy transfer! I’d recommend coming into this centerville site for a 1:1 service vs. online or over the phone customer care lines.
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January 2024 by Katie Hawk
I recently visited this store to upgrade my phone and had a great experience, I wish I would have asked the man who helped me his name so I could mention him but he was very knowledgeable and kind and had me all set in a timely manner!
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January 2024 by Daniel Grimes
Fast with excellent service
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January 2024 by andrew folfas
Fast, professional, and would work with this company again
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December 2023 by Edward Shandling
13 year customer and we are done with Verizon. We always get our phones through Apple because we do not like the aggressive commission sales people at the Verizon stores trying to shove product and service down our throats we don’t want. Now, we received a 35$ upgrade fee by buying and activating a phone we bought from Apple. I called 4 times this morning about that. 1st time the rep could not hear me. So I hung up to call back. 2nd call the man said he is transferring me to customer service then I am stuck in this CTI que where a male voice keeps telling the Verizon employee to transfer me to the correct department yet he is not there. The 3rd call had me talking to a lady who said she was going to work on the 35$ credit, then she hangs up on me. 4th call had a man saying the best they could do is 15$. AT&T or Spectrum, here we come. After 13 years, goodbye Verizon you ungrateful too big for your britches monopoly. Corporate greed at its finest!
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December 2023 by Tori Adams
My verizon needs are always met with a great attitude. Great customer service here and folks always seem willing to go above and beyond for clients!! Only location I go to.
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October 2023 by Charles Dean
Matt went above and beyond to get my phone back up. I had my acct info stolen and number transfered to a different phone. He tracked this down, changed things back and I'm getting ready to contact support to report the fraud. He fdd this as the store was closing and stayed after hours to help me. I was really appreciative and grateful!
