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July 2023 by Ken Chong
Prompt, professional and knowledgeable service was provided! I strongly recommend Storage Inns.
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June 2023 by Taylor Matlock
Nice and secure facility, but overpriced in my opinion. Also kept my security deposit and removed my access to the facility simply because I removed the lock after I had moved my stuff out early and was coming back to clean a small oil stain on the floor and turn in my locks. I turned in my locks but was told I didn't need to worry about cleaning the floor. I emailed about my deposit and was told it was considered a surcharge. I know from others who rented here that had thier deposits returned that the deposit is refundable, but they needed $20 more than I do so I let them have it. Rent was never late, former roommate who I shared said unit with had a separate unit that was also a non -climate control unit. He was charged a $20 deposit that was refunded upon moving out. It also is very questionable to open a tenants unit just because a lock isn't present, would you do that to a new customer who decides to leave the lock off thier unit until they move anything in?
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May 2023 by Tina Ryan
Lee Ann was amazing to work with, incredible customer service, will recommend to anyone who needs storage in the Dayton area, especially UD students!
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November 2021 by Mark B
Getting set up (renting) was easy and the staff is helpful and friendly. Inside (temperature controlled) area was nice and clean.
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September 2021 by Deborah Lakes
They say they don't have access to your storage unit while you have the lock and keys but that cannot be true. I went to my storage unit that was empty of everything when I moved in and found rat poison behind one of my boxes. I dont keep or buy poisons because of my animals so it couldn't have fallen from my stuff. Great They take care of pest issues but it couldn't have gotten there without opening the unit. I have been to the office 3 times and only once did I not have issues with staff as well.
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September 2021 by Marlyinn Hankla
Very clean organized and quick easy application
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June 2021 by Laurie Hutton
I highly recommend Storage Inns on Wilmington Ave. I've used them twice: once for 3 months and the second time two units for 1 year to store an entire household. The building is clean and well-lit, and Lee Ann is great to deal with - she's a true asset to the company. I would not have to think twice about using them again in the future.
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March 2021 by Jose Carlos Cortes
Straight forward registration process for a new customer. They walk you through the details and do a thorough explanation of the locations layout, use, and offerings. Place looks new, clean, inside and out. Unfortunately they do not offer multi month discounts, but in the end, the location proved to be value enough.
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June 2020 by URBAN Mudding
Wonderful self storage facility except they aren't 24 hours... Very clean and orderly and it appears they are getting a few more units up and ready for spring cleaning.. Great pricing, insured and local.. Not much better than that..
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March 2020 by iiTzX_GuMbY_X Hyatt
Leeann was a very nice lady who helped me through the whole process and gave me a tour of the facility. I would highly recommend everyone who wants to have a good experience to go through storage inns of America:)
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February 2020 by Janet Myers
It’s new, the staff is friendly and my belongings were chewed by mice and covered with droppings and urine after 2.5 months. I stored no food items of any kind just as instructed. They are liable for nothing. My renter’s insurance doesn’t cover “damage caused by vermin.” Beware! I’m stuck with furniture cleaning bills and I’m 100% grossed out.
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November 2019 by Patty Vanderburgh
Lee Ann made everything so easy. She was not only great on the phone in providing all necessary information before we got there but she was extremely helpful and informative when we went in to do the paperwork. I fell very comfortable storing our items at Storage Inns of America. Thanks Lee Ann!!
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November 2019 by Justin Gall
It's clean and fairly easy to get around in. I go there because work has too much stuff. I don't know the business end of things but I do know they have a good variety of sizes available and some are climate controlled.
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August 2019 by Ray Bilodeau
Clean and nice also making new areas as well
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August 2019 by rdavidson222
Very nice experience and showed they cared.
