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June 2024 by Sonya McLemore
I return a device l didn't need.
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June 2024 by Luis Torres
I arrived five minutes before the store closed, and they were able to provide the equipment I needed. Great service.
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June 2024 by Jamie Napier
Good service
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June 2024 by Taylor Cope
Went to pick up my equipment like I was told it'd be there and it wasn't and they offered to downgrade me and send me the right equipment later..not what was promised. The elderly lady named Pat who assisted me was very rude, said the ppl on the phone don't know what the stores have in stock and just send ppl places a hour away to waste their time.
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June 2024 by M J
Spectrum pricing is outrageous and unaffordable. I switched to another provider and have been getting impeccable customer service and great internet value for less money.
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May 2024 by Duane Young (Frosty)
In and out service. Friendly Customer Service
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May 2024 by Lindsay Edwards
The people at the store are great and the in store customer service is great but Spectrum as a company hasn't been great for our household. Over the phone and online services have been so ? awful.
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May 2024 by simply chey
Will not let us cancel our internet, I do understand it’s their job they gotta push a bit but we kept saying we didn’t want it and they wouldn’t listen, ended up hanging up
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May 2024 by Alexis Kirby
Ben made this experience extremely quick and painless. I thought we'd easily be there to set up internet service for over half an hour, but we were in and out! He wasn't pushy but did offer us a promotional phone line. 10/10 would recommend Ben!
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May 2024 by bill brewer
This one has professionals working in it unlike the one in Monroe!
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April 2024 by Patricia Tremblay
Excellent service!
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April 2024 by Lisa Nussman
Outstanding service at this location on April 18. Jennifer was very patient with our MANY questions!!
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April 2024 by Samantha Alsip
I would put less stars if possible. Over the phone Customer service is terrible and pushy when trying to make sales. I practically had to beg to cancel my service. "customer care team member" argued with me on the best deal I had to repeatedly tell him I wanted to cancel it. Will not use them again. Id rather not have Internet than have to deal with them again. Would give 0 starts if possible
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April 2024 by Charles Parker
Gr8 customer service
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March 2024 by Louis Luedtke
Lots of staff to help with phones.
