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November 2023 by Bryant F.
Purchased through Groupon - deluxe car wash. Have used Soft Touch numerous times in past with little or no complaint. Mentioned in an earlier review regarding my most recent visit about a "wax-type film" left on inside of auto glass, specifically front windshield. Attendant tried numerous times to remove film, and even changed cleaning rags twice. Lots of film removed, but still present. Noticed today the film is still present and I have made numerous attempts to remove. Almost makes you think substance such as WD-40 or similar was on cleaning rags. Disappointed. Do not recommend, and have no intentions of returning. Buyer beware.
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October 2023 by Steve Roche
They do an ok job. Depends on the person cleaning the car really. They charge an additional 2.95% if you pay with a credit card.Services: Auto interior vacuuming
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September 2023 by denver johnson
Great job. But guy did forget inside windshield and inside rear window.
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September 2023 by D Rick
Best car wash in Dayton! They're always pleasant, and it's nice to have a place to quickly clean the inside and outside of my car.
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August 2023 by A Sib
Paid $37.30 for the works and the only thing that looked clean was the windows. I don't recommend this car wash.Service: Auto interior vacuuming
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July 2023 by Mark Monbeck
They spend a lot of time cleaning your car. Car gets much cleaner than any other car wash in town. You can also get your shoes shined while you wait!
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June 2023 by Autumn S
Very friendly, plan on spending up to an hour here. Car cleaning outside was great, inside not so much.
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June 2023 by Laura Meyers
Had a full detail and my car looked brand new! I'm happy with just a regular full service car wash here too!!
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June 2023 by Vickie Metzler
They do a good job but they don't vacuum under floor mats and miss other small details
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June 2023 by Kiona S.
I am so frustrated in having to write this. I took my car in last week and had it cleaned. It came out with a dent in the side of the hood. I know beyond the shadow of a doubt that the dent was not there prior to me bringing it in bc I had just seen that section after work. I back into the parking lot at work and see this same side EVERY SINGLE DAY, multiple times a day. It 100% WAS NOT THERE prior to my arrival at Soft Touch. I noticed the dent almost immediately. I called the company right away and they told me they would look at it. I met with one of the owners on Friday last week and he nicely called me a liar. He told me that nothing like this has ever happened (which is a lie bc I have seen reviews of such things happening). In the end, he told me that he had a friend who owned a car shop and he would call for me on Monday to schedule an appt to fix it. It is now Monday, my husband calls to see when we can get the car in and the owner now states that he is not going to pay for my dent, and that he reviewed video footage and said that it was not done by anyone in his shop. I have yet to see the footage. He also took my words and twisted them into things that I did not say directly to my husband. I cannot believe he lied to me so blatantly and refused to take ownership. Terrible business and would not recommend.
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June 2023 by Gabby W.
Very kind, very efficient and loved my dog. The nice young man that cleaned my car was great to talk to!
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May 2023 by X X
I like the thoroughness of this place but out of three visits, I have gotten three different prices for the exact same service on the exact same car and day of the week, ranging between $16.99 and $22. When I inquired this last visit I was told the price varies, depending on which person takes your order and is entirely up to the individual "salesman" as they referred to the intake person. Not sure I will go back since I don't know what they will charge that day for the same car and same service. Seems like a weird way to run a business.Services: Auto interior vacuuming
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May 2023 by Bianca Neal
This is the best car wash I've ever been to. I've been coming here for over 20 years! Everyone here is so nice. This car wash will never damage your car. They also have so many services such as different car washes, interior detail packages, exterior detail packages and head light lens cleaning process to remove fog from the lens. This place comes highly recommended!!! Great value and service!!!
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May 2023 by S White
I like the thoroughness of this place but out of three visits, I have gotten three different prices for the exact same service on the exact same car and day of the week, ranging between $16.99 and $22. When I inquired this last visit I was told the price varies, depending on which person takes your order and is entirely up to the individual "salesman" as they referred to the intake person. Not sure I will go back since I don't know what they will charge that day for the same car and same service. Seems like a weird way to run a business.Services: Auto interior vacuuming
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April 2023 by R S
Usually VERY happy with their services, but today's service was lacking. I will say my vehicle was very dirty, and maybe this was attributed to the less than stellar service. ☹️
