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February 2024 by Optimus Slime
An employee scoffed when I asked for Vee on a Friday. That is a terrible reflection on the employee and Smartstyle.
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December 2023 by Amber Banks
Vee does a wonderful job! Love her.
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October 2023 by lynn bond
Great atmosphere and professional ladies on time.only took 1hour and half. Amanda and paradise.Service: Hairstyling
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September 2023 by Brenda Austin-Sanders
I was treated with the utmost kindness and respect by my stylist, Vee. I have had bad experiences at salons in the past with my questions and concerns not being given consideration and the end results were always that none of the services that I received met my expectations. That is NOT the case this time! I couldn't be more pleased with ALL of the services I received. Thank you for listening to what I asked for, offering your opinion of what I needed and giving me your expertise.There are some things that money can't buy and one of those things is the professionalism that I was shown. I am greatly appreciative and impressed with this establishment. I will return and I will tell my friends about this great experience.Services: Blowdry
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September 2023 by Jaime
Was easy to make a quick appointment over the phone for a simple style that most regular shops couldn’t do due to the time constraint the receptionist was kindService: Blowouts
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May 2023 by Carrie white
This place is ridiculous booked a appointment on line for miller lane. It was booked for noon as of 1pm I was as still setting there waiting to get my hair done so I just got up and walked out my dad had an appointment I will not take him to this place .
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December 2022 by Heather
Messed my hair up on Dorothy lane
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August 2021 by Ray Cobia
L am a city pastor
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June 2021 by Briana Gebell
Would give zero star but can’t. This place is extremely unprofessional. I took my daughter here to get her hair trimmed and the stylist kim did do a good job on my daughters hair. So I made a scheduled appointment with her and when I got to my appointment which I made for a reason she was just beginning with a walk in client which would of taken an hour or more. Not honoring your scheduled appointments is completely unprofessional and I’ve NEVER experienced this at any other salon including all the other smartStyle salons I’ve been to. You don’t take walk ins knowing it’s going to interfere with some ones scheduled appointment. What exactly are appointments for if your business doesn’t go by appointments? Which again is completely unheard of. I made sure my schedule was clear specifically for this hair appointment just like everyone else that makes an appointment. Next the stylist who did not honor her appointment handed me over to some one else and I should of LEFT THEN. In all my life I have NEVER had any one mishandle my hair the way this person did. She had Complete disregard for my hair and what she was doing to it. I have never had some one try to tell me I can’t have my hair trimmed the length I wanted it Trimmed (which was a very small amount). I do this with every stylist I’ve ever been to and they cut NO more than what I say and there is no issues . COMPLETELY SIMPLE TASK. This woman actually thought I was going to hold pieces of my hair while she snipped the ends?!?! I thought at first she just wanted to see how much i wanted off but she actually wanted me to hold my hair while she snipped it?!?!!! Again she wanted me to hold sections of my hair while she snipped the ends. I stopped her because how could my hair possibly be even doing this?! She then stated she was Not worried about my hair being even! WELL I AM! THAT WAS THE WHOLE POINT OF COMING TO GET MY HAIR “PROFESSIONALLY” DONE! WHY I DID NOT GET UP AND LEAVE I DONT KNOW! I ASKED HER TO TAKE MY HAIR AND PUT IT TO MY BACK AND DO A STRAIGHT ACROSS TRIM LINE IT UP. AGAIN SIMPLE. SHE COMPLETELY BUTCHERED MY HAIR LEAVING MY HAIR COMPLETELY UNEVEN WITH RANDOM LONGER SECTIONS NOT EVEN TOUCHED. AGAIN I REQUESTED A SIMPLE STRAIGHT LINE . I HAD NO CLUE WHAT IT LOOKED LIKE UNTIL I GOT TO THE MALL AND TOLD THEM MY SITUATION WHEN THEY SHOWED ME THE BACK OF MY HEAD MY JAW DROPPED BECAUSE OF WHAT SHE DID TO MY HAIR! HOW YOU CAN CALL YOURSELF A PROFESSIONAL HAIR STYLIST AND COMPLETELY RUIN SOME ONES HAIR WITH ABSOLUTELY ZERO RESPECT AS TO WHAT YOU ARE DOING TO THEM AND THEIR APPEARANCE IS SICKENING. I HAVE NEVER HAD A “PROFESSIONAL” HAIR STYLIST RUIN MY HAIR WHEN REQUESTING A TRIM AS IT IS THE MOST SIMPLE TASK TO PERFORM AND MY HAIR WAS ABSOLUTELY NO DIFFERENT DURING THOSE TIMES AND ALL THE OTHER STYLIST DID JUST FINE BECAUSE ITS SIMPLE! I HAD TO CONTACT THE OWNER AND IF THEY DONT RESPOND I AM CONTACTING THE BETTER BUSINESS BUREAU. When I spoke to the manager (Kim) the one who did NOT honor her appointment she of course justified their unprofessional behavior with a we do what we want attitude and there’s no consequences because I’m the manager BS. Who exactly doesn’t go by their scheduled appointments in the business industry and try’s to act like all well?? Theres a reason why people make appointments! And if you can’t execute what some one is asking you to do to their hair then DON’T touch their hair! No ones should have to explain how to do a simple hair trim to some one who works at a hair salon! You are dealing with some ones hair which is a VERY Personal thing. And NOT respecting that or even acknowledging that is completely OUT OF LINE. I HAD TO GO TO THE MALL AND HAVE MY HAIR PROFESSIONALLY CORRECTED THE SAME DAY!!!! COMPLETELY RIDICULOUS! I LOST 3 INCHES OF HAIR WHEN ALLS I WANTED WAS A TRIM! 3 INCHES IS A HAIR CUT!
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May 2021 by Justin J.
Rude over the phone! NOPE - I'll wait for a haircut then. Was looking in the area for a haircut on Sunday, but guess I'll be taking business elsewhere.
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May 2021 by Christina Golden
My hair always looks beautiful when I leave here!Thankyou Ms.Kim!
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April 2021 by Brandi Lyn
Very relaxing and it was relatively quick.
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March 2021 by India Rainey
Love my new cut
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March 2021 by Shelby Moss
The best
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March 2021 by Juanetta Washington
Kimberly really lays MY hair out..She listens and does what I ask..She is very professional..She is patient and gentle..We have a great relationship..
