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December 2023 by Jack Breezy
It was the Day Before Thanksgiving and I managed to get a great deal on some Computer Parts. Only Problem was I could not install them myself. I was told by a Coworker/friend that they were amazing.She was right. They managed to get my computer parts installed, running and computer optimized All in the same Day!!. Windows is installed and I have had a great experience!I really appreciated what they are trying to accomplish. Small Business. Family Owned. A lot of respect goes into what the customer wants done. I highly recommend Gem City Tech if you dont want your money stolen by big corp ;D Trust the underdogs!
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October 2023 by Joseph Turner
I highly recommend them I called them first thing as soon as they open to fix a motherboard for me. They got me in same-day super quick affordable very knowledgeable. Would like to thank them for their service and you cannot go wrong having them fix your electronic needs.
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April 2023 by john holt
They did not accurately diagnose the problem after I paid them. The item did not work, SO I TOOK IT BACK UP THERE ONLY FOR THEM TO TELL ME WEEKS LATER THAT IT COULDN'T be fixed. they said i could come back and pick it up. I never went back. Please disregard the review!! This is for a similar local business, Gem City Digital.
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January 2023 by Charlie Shivers
Fixed my son's gaming PC well. Explained everything so I could make an informed decision about the repair vs replacement. Will defintely use this company for my future repair needs!
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November 2022 by Anshul Bhardwaj
Professional and courteous person. Had a headphone to repair with loose wired connection. Guy was upfront, gave quote for repair but also advice its just better to buy a new pair.
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September 2022 by Andrew Smith
Gave Gem City Tech a call after I accidentally ripped my headphones out of the jack on my TV (tripped on a headphone jack extension cable), resulting in a small part of the plug-in to be stuck in the jack. I was able to get the TV to them for a successful repair the next day, but an issue occured where one of the employees accidentally cracked the screen during reassembly, making the TV unusable. To Gem City Tech's credit, the owner, Denzel, immediately called to apologize, and had already done some quick research to offer replacement TV options that met/exceeded the specs of our old TV. When I chose a replacement, he was able to purchase it and get it to me same day. When I noticed the replacement TV didn't have a headphone jack (neither of us would've guessed this would be an issue), he ordered a part to resolve this issue.In truth, the replacement TV isn't ideal for our use for multiple reasons, but the final decision was mine to make and I didn't want to wait what would have been several days for an ideal replacement. But this TV is suitable as a stop-gap while I save up for a preferred replacement. The point is that Denzel and Gem City Tech did everything right, and asked of them, in regards to fixing the issue to ensure my overall satisfaction in regards to fixing their mistake, even if it meant not making, but losing money. I wouldn't expect a lot of businesses to go to this extent for customer satisfaction.
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September 2022 by Nevan Fuduloff
Wouldn’t go anywhere else. Cool people that know there stuff. Very knowledgeable. And you won’t break the bank with them either. Highly recommend
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September 2022 by Dan Morrison
The guy I talked to have me several routes I could take to build a PC affordable and gameable . Give them a call
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August 2022 by Corey____________ ____
Have yet to bring them something they couldn’t repair. I highly recommend them. They have repaired countless phones and MacBooks for me. And always are a fraction of what the apple store wanted. We are lucky to have them as an option.
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June 2022 by Linda Bonner
They fixed the electronic panel on my electric fireplace. Very professional and reasonably priced. I will definitely use them again when I need to.
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April 2022 by Raymond Kuriger
Delmar can fix anything. We have yet to bring them an electronic system that they couldn't repair. They have quick turnaround and are fairly priced. So glad this company is close to us.
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January 2022 by Jinhee Byun
Denzil and Delmar (sp?) were nothing but a pleasure to work with! Their knowledge and expertise in computer components/repair helped me identify my computer issues super quickly, and knowing I needed a quick fix (since I'm in school and it's finals week), they were very flexible and accommodating to make sure I had everything I needed working without any delay. I can't recommend these guys enough!
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December 2021 by Ashiswifey
called and asked about a usb, totally helped me and saved me atleast a few hundred dollars
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November 2021 by Dana Bishop
They did a wonderful and professional job installing a new Asus Mother Board, Intel processor and 16gigs DDR4 RAM in my computer that had a blown motherboard. Installed Win 10 Pro. They are great, can say enough good things.
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October 2021 by Dana Bishop
I blew up by motherboard, they replaced it, new Intel processor, ram, and OS . they did a great job at a good price, computer is up and running better than ever! highly recommend them, highly ?
