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October 2023 by Megan Alcorn
Alli is the absolute best! She helps me get a new work shoe or any shoe each time I go in!! She brings out different style shoes I’m interested in and let’s me try on each, then explains how they would be or wouldn’t be beneficial for my feet with the way I walk. I usually get hoka but I’ve had new balance as well and liked both! I keep coming back to this store specifically because Alli is there to help and is so knowledgeable & sweet!!
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October 2023 by Gary Plunkett
I dread going to this store. In fact, this is the last time. They either don't have enough sales people or sales people that are clueless. I sat there and got no help for a long while. Finally, I got enough help to figure out the size of the brand I wanted and then the sales person never returned. A sales person next to me was endlessly gabbing away, with no purpose, totally oblivious that I needed help.I walked out and just purchased the running shoes online.
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August 2023 by Sarah Peterson
Roderers ( specifically BEKKI) gave us the best experience yesterday. Came in looking for a shoe for my 4 year old son. I care very much about the development of my son's feet and I get anxiety when taking him places . Bekki was the kind of employee all parents would want to help them in a situation like this. She was so patient with him ( his energy was high that day) we tried on alot of shoes , she's got all different brand and sizes and took the time to try and find a pair he'd actually like . All employees were polite and greeted us and said goodbye when we left. Definitely will be back and appreciated as a mom her helpful and patient attitude . We left very happy, and my son left extremely happy with his " new shoes that make him magically faster!" ? . I left feeling like a good mom . Good job Roderers and Bekki
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August 2023 by Vickie Flynn
We are 4th family generation going to Roeders shoes! The best shoe store in Ohio and I drive from Kentucky to get quality shoes! Triplets love the store ???
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June 2023 by Veronica Grilliot
I had a wonderful experience yesterday morning with the associate Chris! I came in searching for a tennis shoe that would help alleviate some issues I have been experiencing with my feet. He took the time to listen and picked me out a few shoes & an insert to try to match my needs - very knowledgeable! I will be recommending Roderer's to anyone looking for a comfortable shoe.
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June 2023 by Aiza Espiritu
Very helpful staff. Staff are equipped with so much knowledge. It is very convenient to be assisted here at Roderer since they know what they're doing and help you with finding the shoe that fits what you are looking for. They also have promotions and they have military discount. If they do not have your shoe size, you can have them order it, and they will give you a call when it arrives and reserve it for about a week for you. It's definitely a good shopping experience.
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May 2023 by Anna D
Normally have a great experience at this store, but unfortunately had a very off-putting experience today. I went in to look at some Birkenstock sandals and was immediately greeted by an older gentleman who seemed irritated. He asked me if I needed anything to which I responded no and that I was just looking. After hovering around me for a few minutes, he asked again if I needed anything. I started talking about what I was looking for and was quickly cut off to be told that food and drink were not allowed in the store as he pointed at the door. I was holding a Starbucks coffee and was unaware of this rule. I apologized and left, but felt like this could have been communicated in a different way, as I did not feel that my business was valued. I am in my 20s and tend to be told I look young, so he may have thought I was just a teenager who couldn’t afford anything, but even so that is no way to treat a potential paying customer. I was planning on shopping with Roderer’s but will likely be ordering my Birkenstocks online now!
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May 2023 by Mrs K
This is MY go to shoe store. I have hard to fit feet and I always buy my New Balance shoes here. Today I needed to get hiking boots. I tried REI with no success. But as always, Roderer shoes came through for me and was able to fit me and order exactly what I needed. The salesperson, Brooklyn, worked tirelessly with me to find the perfect boot. Why would I even try anyplace else.
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May 2023 by Gail Doxsie
Heading to Europe in 2 weeks and had a great shopping experience at this store. Found 2 excellent pair of sandals for the trip and could not have asked for better customer service.
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May 2023 by Penny Violette
We purchased 2 pair of shoes today. ANGIE went up & beyond to help us. My granddaughter (13) said, wow that lady was really nice?. Thank you for great service ? ??
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May 2023 by Lisa Norton
Three of us came to buy birkenstock sandals. We waited 20 minutes. We each chose a pair we wanted.. No one ever came to assist us. We left empty handed. One star is too much. But there is no other option.
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March 2023 by Isabel Winegardner
Absolutely AMAZING service! Wonderful place, workers are even better than the shoes! ?? Super helpful and patient with me...Jean, one of the managers, as well as Kory and Aly were fantastic. Thanks so much!
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March 2023 by Sharon Allen
Our experience was amazing we spent alot of time trying on different shoes Amy was extremely helpful most of all very knowledgeable!! & PATIENT with us top notch customer service skills!
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January 2023 by Chris M
I was probably a difficult customer, looking back at it now. I had to try on a huge variety of shoes and insoles, and even came back multiple days in a row in my search to find something. The people here were fantastic with me the whole time, even if i was a difficult customer. I appreciate it because I have a very hard time finding shoes, and the employees here made as easy as they could. I feel like I spent a lot of time in there and they were always helpful and polite when I needed their help.
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December 2022 by Gerry Furniss
I brought my mother who has Alzheimer’s in to buy some new shoes. Katie immediately realized my mother’s memory issues and cared for her the same as she would care for her own loved one. She was so kind and understanding even though my mother would get confused about what size and styles she liked. She treated her with such respect and kindness. I am eternally grateful for all that she did for us. We will definitely always come back to purchase all of her SAS shoes. Thank you Katie