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January 2024 by Jen Cruea
Clean facility, friendly staff and great customer service
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December 2023 by Jaguar B
They serve great service thank you for your help!
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November 2023 by Kenya Tucker
Property manager Rob was extremely helpful to my dad and I today. He was very helpful and had a great attitude!!
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November 2023 by John Sullivan
Eric was more than kind and was VERY thorough when explaining how this process works.He is the consummate professional and is most definitely an asset to this company.I wish ALL of my previous experiences using storage facilities were this easy and painless. He made what could easily be a complicated process an enjoyable one.He was AWESOME to work with and I hope to run into him again when bringing my boat in and out.You've got yourselves a terrific employee in Erie.He was an absolute joy to work with.Kudos to him... outstanding job my man. VERY well done!I'm more than satisfied with his service and treatment of me as not only a valued customer, but much more importantly a human being.Terrific job! I'm a ?% satisfied new customer b/c of just how well Eric took care of me.ALL I would ask now is that you continue to take good care of him and most certainly consider him for a step up the hierarchy ladder.?
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September 2023 by Michael Fischer
Rob was very professional in helping me secure the unit that I needed!
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August 2023 by Blake Mantz
Eric was incredibly helpful. Not only that but there was a smile on his face throughout the whole process. First time using Public Storage, but won’t be the last! Thanks Eric!
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August 2023 by Chad Whitacre
we have a a unit for less than a year and are trying to save to move to another storage facility. not even 6 months in they raised our rent without warning. I personally got locked in one night because the gate was broken and they closed it up without checking to see if anyone was there. I had to take apart the chain assembly to get the gate open to get out after calling the number for support and being told to have the police come and break down the gate. next time I will call the PD. I had my bank account hacked and was going to have to pay my rent late and I was told that by the 26th of the month the lock would be cut off most storage facilities allow you over a. month before cutting the lock off or are will to work with you especially when it's something that's beyond you controll. I also left message when I was locked in and never even got a courtesy call back about the situation. I recommend finding an better place than here I know I am definitely looking for one.
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August 2023 by Dominican Ronindez
Cortney and Eric were awesome and had great customer service. They were able to get my bill decreased.
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February 2023 by Taylor Smith
Very reasonable pricing for a unit. Ashley was the one working when I needed help. Ashley was super sweet and super helpful! She knew all the answers to my questions and she would go above and beyond to make sure I had all my questions answered! Great place and great customer service !
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February 2023 by Darryl Matz
Robin was very helpful, and informative, helped me get the right unit for all my stuff.
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February 2023 by Bridget Lanae
My bill is different every month I feel like I'm being ripped off
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December 2022 by Cindy reaster
Rachel and all of the staff at this facility are so professional, knowledgeable and willing to go over and above!The units themselves are clean and easy to access. The office is bright and welcoming. You have a customer for life!
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December 2022 by Shantonio Mcintosh
Robbin is a great customer service person helped me with all my needs and defiantly recommend this storage unit thank you for your great service
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December 2022 by Ninja Whale
Robbin was so kind and helpful. Thank you so much for all your help.
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November 2022 by Stefan Bucur
Rented a unit here for a couple of months to hold my things between moves. Starting/ending my lease was very straightforward and had no problems; 99% of my interactions were through the app. Unit was clean the whole time.My only complaint is the entrance ramp to the property has a huge pothole as of this writing, so be careful if you're carrying a big load and avoid it.