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April 2024 by Vicki G.
Delivery guy was list, then said he was at end of lane, drove to end of lane and he had already left. I had taken off work to be there. Owner would not refund funds so I had to dispute through the credit card company. Never again.
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March 2024 by Mark Winkle
A real life saver. My fridge went out last week. These guys sold me a fridge for $39 down and payments. It was delivered on time and professionally. I will be buying more appliances here.
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March 2024 by Matthew Oldham
The issue I had was the delivery it's ok for the type of business the only issue I had was their selection
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February 2024 by Ali Danesh
The best in the business. Every time I need any appliance these are my guys. Very knowledgeable, professional, and friendly on every visit.
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January 2024 by marketa allen
Matt was awesome!!
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January 2024 by championcity739
Just purchased a new GE range from these guys, earlier this year I purchased a range and frig for a rental, the service is great and everything works as it should, the two young men were very friendly and very helpful , by the way I saved over $200.00 on the new range
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January 2024 by Kendra Stamy
They cleaned the stove I bought with something terrible. I couldn't even use it because it smelled so toxic even on low heat.They wouldn't refund our money, only tried to give us store credit for another toxin filled stove.The oven bulb was also corroded and couldn't be replaced.Now they CLAIM to use a more natural cleaner, and offered to RECLEAN the stove I bought with it, however, I already tried that option at home with no luck. The chemical smells are there to stay.I wish zero stars was a rating option, but I'll concede the 1 star as the guys were really nice, but completely unwilling to work with us. We're stuck with an expensive used stove that I cannot even use.
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January 2024 by Eric Gibbs
Our washing machine broke down and they had it back up and running with a brand new one for Rockbottom prices. Thanks so much appreciate you guys.
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January 2024 by Merissa Chadwick
My MIL bought a fridge and washer and dryer set (me and my S/O went with her) and neither is working and it was supposed to have had a years worth of warranty and no one shows up good luck getting any help from these people it's been a little over six months
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January 2024 by Jena Smith
Over priced for used appliances and hardly nothing is covered by their warranty. Also if you need delivery it's cheaper and faster to get a U-Haul pickup. I would not recommend to anyone! My $400 refrigerator was missing the correct size glass for a shelf and the ice maker doesn't work. Out of my pocket to get right size glass for shelf AND now need to call a repair man to get ice maker to work! Has been a nightmare.
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January 2024 by Linda Miller
This place charged my elderly sister the same price for a four year old refrigerator as you would pay for a brand new one. We went to pick it up and could not find a soul anywhere. Went through the place yelling for anyone. Luckily two guys came and helped us load it in the truck. Did one final sweep through the business to find someone but didn’t. What business leaves the doors wide open and isn’t around to help any customers? Unprofessional and wish my sister had checked other places out first before buying from here. I told her to tell them she had changed her mind but she was told all sales were final.
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December 2023 by Lindsey Stemann
I wanted to leave a review as most that I’ve seen on Google are very low on their star rating for Prestige. I recently purchased a stove and refrigerator (the week of Christmas). Austin, the sales person I dealt with was friendly, level headed, and wasn’t pushy at all. I walked in with very specific needs and a firm price point and he was able to accommodate everything I was looking for. He even made a bundle deal since I needed more than one appliance. I opted for pick of of my appliances as the delivery window wasn’t specific enough for me. When I arrived, Austin ensured the appliances were clean, and even loaded them for me. During the loading, I noticed one of the feet was broken off on the range. I mentioned it to Austin and he attempted to fix it. Unfortunately it could not be fixed as the threads for holes that hold the screws in were stripped. He offered for me to pick a different appliance, or call back after Christmas to have a technician come out to service it. I opted to keep my selection. I called Prestige 12/26 and they were able to send a technician to fix the foot on the range within 2 hours of my phone call. The mechanic even called when he was about 20 minutes away to let me know he was close. This was all free of charge. The mechanic not only came and fixed the foot, but hooked up my range and ensured everything was working properly before he left. Overall I had a great experience with this company and would use them again in a pinch. My only complaint is that I had to ask for the cord for the range as it wasn’t provided before I asked. Once I asked, I was given one. Austin mentioned they don’t give them out because everybody has a different type of plug they require which made sense. I like that this Company offers a one-year warranty on any purchase from them. It does give you peace of mind. Do you keep in mind you need to read the fine print. If you file a warranty claim it is a $100 deductible, but that was clearly written on the paperwork that I received. I do wish it was verbally mentioned at the time of purchase though. That would probably save a lot of negative reviews on Google as well.
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December 2023 by Robin Baker
I inquired on a washer and dryer. Was told it was still there. Drove 25 minutes to find out it was sold. Was offered another set for same price but then found out they do not offer any guarantees If you purchase under $300. So u may buy a washer and are stuck with it not working the day it arrives. I did not buy anything as I do not want be stuck with appliances that do not work. Purchase at ur own risk if buying under $300.
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December 2023 by Tim Mahorney
Great selection and better prices.
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December 2023 by B
Matt's the man give that guy a raise. Hes on the ball
