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February 2025 by Elghoutob Eby
I got 10:00 appointment due to traffic arriving 10:15 your appointment will be rescheduled
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February 2025 by Larry B
Never before at PNC. Maybe just this branch. Needed help from a banker this morning and told teller I had all day. Was informed the banker had two back to back appointments and couldn’t help me but I could go to another location. WHAT! Shame on you Dayton,OH PNC.
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September 2024 by edward dickard
Terrible bank. Only bank that takes 3 days to process ACH, but if I use my debit card, it comes out immediately.website is from 2006
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August 2024 by TRC
Horrible customer service. They let me withdrawal cash with my passport many times and then all of a sudden its not allowed? They were rude and snooty about it. Same woman who let me withdrawal before too. Then I went to the PNCs on dixie and brandt and they had no problem letting me withdrawal with just my passport.
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February 2023 by Bathsheba Smith
Signed up online for an appointment with the baker. It said I was next in line and refuse to serveMy problem probably would’ve put five minutes to stall. I came 15 minutes before they said they had an appointment at 1 o’clock and it was gonna take a full hour ask for the branch manager’s car they wrote down his name and gave me the PNC Bank number.If the branch manager could call me, I would greatly appreciate that.
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March 2021 by chris schlater
Worst pnc in Dayton. That's not saying much honestly. I need to switch banks.
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January 2021 by Brittany Smiley
I've banked with PNC for a while and haven't had many issues. Lately for the last 6 months they've called me multiple times leaving a message saying "this isn't an urgent call but it's important" and every time I call back it's pointless. Seems like a sales tactic to get me to take out a loan, which is messed up during a pandemic. Very frustrating and annoying.
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July 2020 by Brook Brown
Would give zero if possible. The female staff flirt with my fiancé every time he goes there. Very unprofessional.
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July 2020 by Robert Holland
Lobby is closed, full staff inside talking & hanging outMeanwhile people are waiting in drive thru for long periods
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January 2020 by GRich77 77
I gave 2 stars because yes they are polite but at the 1st of the month i get out a chunk to pay bills and EVERY time they ask me what am I using this money for and I have a problem with that because its none of their business what i do with my money. Just give me what i ask for and please stop asking what its for, its my business not yours.
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September 2019 by Madonna Dugger
As POA of my elderly father's affairs, I have the pleasure of working with the wonderful staff at PNC in Airway Shopping Center. From the beginning, they have treated me like family! They have been absolute angels in taking care of things to make my burden lighter, as I navigate thru the required steps!
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April 2019 by Alexis M.
Absolutely amazing customer service at this branch! Every single teller I've had had been an absolute pleasure!
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February 2019 by LordDorkface OfTheDollars
I had an issue where my account got shut down because someone had tried to get into it from an unknown location. We called at 12:57 on a Saturday, and one of us had to go in and they had to call customer service from the bank to resolve it. The bank and customer service closed at 1:00 and the next Monday was a holiday. They not only stayed open so my wife could go in, they called customer service and held them on the line until she got there to resolve the issue. Blew me away. I've never even heard of that kind of compassion and service from a bank. 11/10 will bank here forever.
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June 2018 by Captain “Dad” Jackson
PNC is a great bank!
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May 2018 by michael niswonger
Place is a joke
