O'Reilly Auto Parts is a store located on Springboro Pike in Dayton, Ohio. It carries parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It can resurface brake rotors and drums and has a free Loaner Tool program. Reviews note the parts are correct, functional, and priced lower than competitors. Some customers, including a longtime Master Auto Tech, find the staff pleasant, helpful, and knowledgeable, with the ability to get parts within hours if not in stock. However, other long-term customers report a steady decline in parts stock and knowledgeable employees. While staff are polite, a lack of basic parts knowledge can turn simple requests into lengthy and frustrating experiences. The store's stock issues are acknowledged, but the expectation is for immediate availability when visiting in person.
Everyone here is absolutely fantastic. Got a hold of a mechanic for me, allowed me to keep my broken down truck in their parking lot overnight, as well as went above and beyond to help me figure out what was wrong and get it fixed. 10/10 would recommend anyone needing to go to a parts store to come here.
September 2024
Purchased a thermostat for my 2000 Dodge Dakota. Part I requested was correct and functional. Priced lower than their competitors. The complete kit I was seeking was out of stock, therefore, I had to settle for only the thermostat.
May 2024
I need more help in the store other than just one person but still try to be as helpful as they could
