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March 2024 by William Lawyer
Outstanding Service
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March 2024 by Taylor Lewin
Came in with a suspension concern that turned out to be a separated tire. 4 new tires and an oil change in less than an hour. Service doesn’t get better than that
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February 2024 by Kimberly Dancsok
The staff at the Mall Park Dr, Miamisburg, OH location are friendly, prompt, courteous, accommodating, and knowledgeable. Check them out...
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December 2023 by Annette Murray
Needed a battery that I had purchased put in my car. The service was outstanding and time was taken to explain some things to me that I wasn’t aware of and saved me some money.
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September 2023 by Rebekah Mullins
Professional, courtesy, and time efficient! Look for balloons outfront
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August 2023 by Brad Mockabee
I’m from out of town and had a terrible rattle under my car. It was the heat shield and they tightened it for free. Thank you!
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June 2023 by T Chong
Quick in and out tire replacement service. Friendly and professional. Thank you and will return.
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November 2022 by TSR LMJ
Philip gave me a brake inspection on Friday evening. He didn't discuss package options or product choices/brand options. He gave me a $1400 estimate to replace brake pads, rotors, and calipers. I'm not sure where they are buying these parts from. He just took over and told me "sorry buddy but this is it."On several websites I found the same parts more than 50% less in price than they were asking for. All parts were $330 from the store. From them it was $859. I can't even find brake pads online that cost $159, the price they're asking for; they even put a "discount on these." They were $46.15 off lol... The labor cost are not offensive...250 bucks for labor, that makes sense. But these parts are way over priced...and that's very concerning.I was able to get a quote for 502.88$ from another mechanic.I genuinely think Phil saw a young guy walk into his shop...and just thought he could be a better payday out of me. Very unfortunate. My car is 7 years old (I just got it in April). But a 2016 kia forte lx doesn't require super duper expensive parts. lol
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November 2022 by Hammer And The Wrench
Philip gave me a brake inspection on Friday evening. He didn't discuss package options or product choices/brand options. He gave me a $1400 estimate to replace brake pads, rotors, and calipers. I'm not sure where they are buying these parts from. He just took over and told me "sorry buddy but this is it."On several websites I found the same parts more than 50% less in price than they were asking for. All parts were $330 from the store. From them it was $859. I can't even find brake pads online that cost $159, the price they're asking for; they even put a "discount on these." They were $46.15 off lol... The labor cost are not offensive...250 bucks for labor, that makes sense. But these parts are way over priced...and that's very concerning.I was able to get a quote for 502.88$ from another mechanic.I genuinely think Phil saw a young guy walk into his shop...and just thought he could be a better payday out of me. Very unfortunate. My car is 7 years old (I just got it in April). But a 2016 kia forte lx doesn't require super duper expensive parts. lol
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September 2022 by Deb Gray
Great Service! They got me in and out..
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August 2022 by Gary Azaroff
Great service ...fantastic prices...the Mgr is very nice!! Got me in fast and out fast!!!
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June 2022 by Liz Pratt
I went in to get my brakes replaced and informed me that they didn't need to be replaced, just cleaned. They didn't charge me or try to get me to buy unneeded parts. As a female, this is not my usual experience at an auto shop. Jeremy was super friendly, professional, and helpful. I will be returning if I ever need work done.
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May 2022 by Laura Straughn
They really helped me out in a pinch and Gave me a little faith when I was very low
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April 2022 by Karl M. Henkels Jr.
It sounds like a horror story. "I went in for a tire and three hours later spent $1,100.00!!! "I did originally go in to get a tire put on a new rim for my Toyota. Phil Osbourne took a look at the brake pads and rotors once he was changing the new wheel and noticed the pads were pretty worn and told me what he had found. (I had taken my car to another shop last year when I thought my brakes were fading and was told that, " No they're fine. You've got at least another 45k on the pads"( Borat thumbs up))Phil showed me all of the old parts once they were replaced and they were almost paper thin on the pads and the rotors on the front looked glazed from heat. It took about 3 hours to complete the job.I can now stop on a dime and give you 9 cents in change!! All joking aside the people I dealt with today were friendly and professional. I don't think I got taken in or ripped off by coming here. No one tried to hard sell or force me to get extra work done on my car. I needed to have the work done, and it was in a timely professional manner. Next time I need work done on my Toyota I'll be coming back.
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December 2021 by Trevor Giles
WO # 13084832Put vehicle at wrong address and tried to argue with my about it over the phone.
