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“Severely cracked the screen on my 2020 iPhone SE and was able to get it replaced at Eastside Wireless for $55 plus got a new screen protector at check out for $10. No appointment needed and they had it fixed within a handful of hours. Three weeks later and I have had no issues with the replacement screen. Highly recommend coming here. Beware newer iPhone screen replacements cost much more (up to ~$300)”
“Ashley has waited on me time and time again providing exceptional customer service. She is friendly, knowledgeable and walks you through what she’s doing. Very impressed with this store.”
“They are awesome best price and service for the people by the People and great customer service , they flash my iPhone 13 promax from spectrum to Verizon Netwerk with a good deal Venus is the best store in Dayton Ohio 937, If you need your phone flash or unlocked or fix just come to my homey Venus he will get you together thank you Venus⭐️⭐️⭐️⭐️⭐️”
“Brad!!!! He is a true life saver… Had an emergency which resulted in the loss of my phone and thankfully not my life… Brad did an amazing job at keeping me calm, HE SHOWED ME EMPATHY and really just made the store an overall comfortable environment for me and my mom!! He took his time to help me set up my new device and even showed me a few tricks I could use lol… THANK YOU BRAD!!! GOD placed you in the room at the perfect time… Thankful for you and AT&T!!”
“Brogan was very honest and patient with me. He explained things very clearly and was not trying to “sell” me anything. He just helped me upgrade my phone and get me the best service plan I could get.”
“The customer service that was provided to myself and my son between Monday,yesterday and today was top tier. Every associate I dealt with was so kind, understanding, and compassionate. They went above and beyond for my family and they don't know how grateful I am!”
“Best store visit. TRUTH From Ross was refreshing! He was respectful and attentive to me.I recently Paid off a phone that I had gotten through cricket. I decided to get a new phone. I was looking for the Samsung 23 ultra. I called several of the cricket stores in the area trying to find this phone. When i called one of the stores the employee told me they could order it. If I just wanted to come in and get one. So i was on my way when I was still calling area stores. So I called spoke to ROSS an employee there. He tells me they can not order it and that they no longer carry that phone and to call him back and let him know if they do ?. I got there HE HAD LIED to me! to get me there. When I got there in hooes of me buying an alternative phone! I left!I called Ross back Ross back and he said to come in and would hook Me up. He promised to be as truthful as he can be. I told him I just wanted somebody honest.When I get there the store is a really nice store.He's very polite, Friendly and very nice. He knows his products AND knows them well!Hhe knows what all of them are capable of. He was so much help me choose which one was best for me. he hooked me up with a good case and a charter brick that I needed for this specific phone. He's very intelligent.He watched my price so to stay under thr amount of money. He was very economical.He knew where to stop on the amount to keep me going to the next tax bracket.?He taught me things that I didn't know like, I didn't know that you have to use original cord that came with the phone or it voids your phones warranty. ROSS was an excellent salesman.with me. He is really really good. And Honest and very respecul.that's hard to find! AND He told me if you have any questions call him. And he MEANT it. He explained a lot I didn't know and different features. He explains things really well.I also got everything at a decent price. Not the phone I wanted but I'm OK with this alternative. And case. So Please, please if you're buying a phone. Go to this store and ask for Ross because knows his business. I highly recommend going there anytime you want to deal with cricket. I am in Xenia but it was worth the drive to need anything.A+ Seller Highly recommended That's the only place I'm gonna go from now on. Ross makes it worth the trip.”
“I cannot express the amount of gratitude I hold towards the employees here, I had an issue what's the call center for prepaid plan, however the store no longer has the access to fix prepaid problems but they still sat on the phone for me for hours this was over two different days just to help me get my phone back in service I was outside of phone and couldn't work for almost 2 weeks. AT&T you need to give them some sort of appreciation for their customer service skills and most importantly, compassion and patience.”
“Thank you Niecy so much for knowing how to do your job and being so polite while doing it I is a Metro T-Mobile customer really appreciate you and all you do thank you thank you”
“Fantastic customer service very understand very helpful to get the best deal possible and extremely friendly most of all plenty of patience as well. Highly recommended getting your phone here”
“The best repair and the cheapest in town I like the service they fix my phone in like 15 minutes and I have the best Repair best Customer Service the guy on the girls they were really helpful. Thank you so much guys.”
“Very helpful people came in to check what the issue was with my phone and they got it fixed pretty quickly and told me how to keep the issue from coming back thank you guys”
“The young man behind the counter was very nice. He held a sim card for me until I was able to get the shop to pick it up. He immediately installed the card and updated my phone. I didn't even have to ask. I appreciate the excellent customer service.”
“I bought an iPhone 11 from them about a week and a half ago and it’s very nice.! I had a problem with the screen glitching and he replaced the screen for me free of charge! They’re very good people with amazing deals and will help with whatever you need!”
“I bought a phone from another location and they did not help me with transferring or getting me a case and setting up my phone. I came in and the young lady was so helpful and got me right. If you need a new phone this is the spot if you want to be set up right”
10AM - 7PM
220 N Springboro Pike, Dayton
Mobile Phones
“I was so glad that I chose this service because the merchant understood my situation and the rest was history. The merchant was understanding, kind and reliable enough to get things going. As someone who had service with cricket a long time ago, like in high school days, I'm glad to be back again and start anew.”
“My man is an absolute gangster with the phones, helped me get thru a tough situation with calm professionally mannered business mad absolutley made me comfortable”
10AM - 7PM
2231 N Fairfield Rd, Dayton
Mobile Phones
“Noura was great at helping us switch over and keep our phone numbers. Answered all our questions and informed us of everything we needed to know. Helpful to know she's just a call away for anything additional! Thanks again!!”
“Wonderful service here, their knowledge of phones and phone services is fantastic. They helped me pick out a phone, and even put on a screen protector for me! By the way the screen protector he recommended me is amazing!”
“This was my 1st time at this location. I was welcomed a nice looking Gentleman. Their not many left. He helped me reactive my phone and informed me on a way to lower my monthly bill. This is my new cricket destination.”
“Me and my husband will only go to this location. When we go in it's usually the same guy who we both absolutely love that's there working. I don't know if he's the owner or if he just works all the time but he takes care of us EVERYTIME with whatever we need weather it's a new phone in our budget to lowering our bill even after adding a line and service. Because of him, this is the ONLY cricket we will go too. We send all of our family here as well.”
10AM - 7PM
3901 Salem Ave, Dayton
Mobile Phones
“The girl that helped me was okay but I wasn't happy about the fact I couldn't call out on my new phone for 48 hours and had to pay an extra $25 to turn it on”
“Thank you very much, I had a problem with my service, and it was solved quickly, Omar, I thank you very much, (he speaks 3 languages ??) I recommend your attention, efficient and helpful. I'll go back to the store. att Juan Carlos.”
“Outstanding service from Rony at 1625 n main st. He is expertly guiding me to Samsung A25, which has surpassed all expectations. Smooth process, great phone. Highly recommended.”
“They have a lot of deals & nice phone. They always keep phone on every class. From the really cheap phones to most expensive phones they have in stock. They never charge anything extra. Sam & Alex they both are really nice with customer.”
9:30AM - 7PM
3010 W Third St, Dayton
Mobile Phones
“I've gone in a couple of times and every time he's always nice. He was super nice and understanding once when I needed to use different forms of payment.”
“Excellent Customer Service and Accessibility
I recently visited this MetroPCS store to assist my disabled brother in switching his service, and I must say, it was an exceptional experience from start to finish. The store itself was not only accessible but also impeccably clean, creating a welcoming environment.
Mufteh, the representative who assisted us, went above and beyond in providing top-notch customer service. His knowledge, patience, and courtesy were truly commendable. He took the time to understand my brother's needs and offered cost-effective recommendations tailored to him.
In an era where personal interactions are often replaced by automated processes, Mufteh's dedication to genuine customer care stood out. He exemplifies the value of face-to-face interactions and made our visit memorable for all the right reasons.
If you're in need of phone service, I highly recommend visiting this MetroPCS store and asking for Mufteh. You won't be disappointed. Thank you again, Mufteh, for your outstanding assistance!”
“I came in to switch my service over from At&t the ladies there were beyond helpful. Customer service was great they were very understanding definitely would recommend them. Service was fast and even got a discount.”
“Chris made the process from switching from Verizon to Cricket painless. My wife and I got a MotoG power for free and we were able to add her to my plan instantly. Thank You!!!!!!”
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“John at this Verizon store was phenomenal in customer service and working with us to get our phone transferred over. John’s attitude and patience and determination to do what is best for us as customers puts him head and shoulders above any other customer service we have ever experienced. Thank you, John! YOU ROCK!!”