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“Brad!!!! He is a true life saver… Had an emergency which resulted in the loss of my phone and thankfully not my life… Brad did an amazing job at keeping me calm, HE SHOWED ME EMPATHY and really just made the store an overall comfortable environment for me and my mom!! He took his time to help me set up my new device and even showed me a few tricks I could use lol… THANK YOU BRAD!!! GOD placed you in the room at the perfect time… Thankful for you and AT&T!!”
“I recently visited T-Mobile, and I couldn’t be more impressed with the experience! The staff was incredibly friendly, knowledgeable, and patient in answering all my questions.F
ound the perfect plan and phone that suited my needs. The store was clean, organized, and had a great selection of the latest devices. I’m thrilled with my new phone and the fantastic customer service I received. Highly recommend this location for anyone looking for reliable service and expert assistance!””
“We came in to move over a line to my account today . Service was fantastic, and quick. Brooks was very knowledgeable and courteous! Great experience. The store was bright, clean and comfortable!”
“Be careful dealing with this location ripped me off then posted a review from my email. This location is shady was supposed to get a phone for upgrade he con me out of 130”
“Very happy with my visit to this phone store! They had a great selection, competitive prices, and most importantly, amazing customer service. The staff made sure I understood my plan, checked everything twice, and didn’t rush anything. If you want good service and a smooth experience, this is the place to go.”
“Best store visit. TRUTH From Ross was refreshing! He was respectful and attentive to me.I recently Paid off a phone that I had gotten through cricket. I decided to get a new phone. I was looking for the Samsung 23 ultra. I called several of the cricket stores in the area trying to find this phone. When i called one of the stores the employee told me they could order it. If I just wanted to come in and get one. So i was on my way when I was still calling area stores. So I called spoke to ROSS an employee there. He tells me they can not order it and that they no longer carry that phone and to call him back and let him know if they do ?. I got there HE HAD LIED to me! to get me there. When I got there in hooes of me buying an alternative phone! I left!I called Ross back Ross back and he said to come in and would hook Me up. He promised to be as truthful as he can be. I told him I just wanted somebody honest.When I get there the store is a really nice store.He's very polite, Friendly and very nice. He knows his products AND knows them well!Hhe knows what all of them are capable of. He was so much help me choose which one was best for me. he hooked me up with a good case and a charter brick that I needed for this specific phone. He's very intelligent.He watched my price so to stay under thr amount of money. He was very economical.He knew where to stop on the amount to keep me going to the next tax bracket.?He taught me things that I didn't know like, I didn't know that you have to use original cord that came with the phone or it voids your phones warranty. ROSS was an excellent salesman.with me. He is really really good. And Honest and very respecul.that's hard to find! AND He told me if you have any questions call him. And he MEANT it. He explained a lot I didn't know and different features. He explains things really well.I also got everything at a decent price. Not the phone I wanted but I'm OK with this alternative. And case. So Please, please if you're buying a phone. Go to this store and ask for Ross because knows his business. I highly recommend going there anytime you want to deal with cricket. I am in Xenia but it was worth the drive to need anything.A+ Seller Highly recommended That's the only place I'm gonna go from now on. Ross makes it worth the trip.”
“Me and my wife got new phones and watches. Austin was very kind and helpful. I would recommend this store. The store had an issue with nats but other than that, it was a great experience.”
“The best repair and the cheapest in town I like the service they fix my phone in like 15 minutes and I have the best Repair best Customer Service the guy on the girls they were really helpful. Thank you so much guys.”
“Wonderful service here, their knowledge of phones and phone services is fantastic. They helped me pick out a phone, and even put on a screen protector for me! By the way the screen protector he recommended me is amazing!”
“Me and my husband will only go to this location. When we go in it's usually the same guy who we both absolutely love that's there working. I don't know if he's the owner or if he just works all the time but he takes care of us EVERYTIME with whatever we need weather it's a new phone in our budget to lowering our bill even after adding a line and service. Because of him, this is the ONLY cricket we will go too. We send all of our family here as well.”
“Just replacing my screen protector. Got quick service. Free removal of old protector, and installation of new one. Much better service here than any other Boost store I've been in.”
“The young man behind the counter was very nice. He held a sim card for me until I was able to get the shop to pick it up. He immediately installed the card and updated my phone. I didn't even have to ask. I appreciate the excellent customer service.”
9:30AM - 7PM
3010 W Third St, Dayton
Mobile Phone Accessories
“I've gone in a couple of times and every time he's always nice. He was super nice and understanding once when I needed to use different forms of payment.”
“I bought a phone from another location and they did not help me with transferring or getting me a case and setting up my phone. I came in and the young lady was so helpful and got me right. If you need a new phone this is the spot if you want to be set up right”
“Chris made the process from switching from Verizon to Cricket painless. My wife and I got a MotoG power for free and we were able to add her to my plan instantly. Thank You!!!!!!”
“This was my 1st time at this location. I was welcomed a nice looking Gentleman. Their not many left. He helped me reactive my phone and informed me on a way to lower my monthly bill. This is my new cricket destination.”
“Thank you very much, I had a problem with my service, and it was solved quickly, Omar, I thank you very much, (he speaks 3 languages ??) I recommend your attention, efficient and helpful. I'll go back to the store. att Juan Carlos.”
“I was so glad that I chose this service because the merchant understood my situation and the rest was history. The merchant was understanding, kind and reliable enough to get things going. As someone who had service with cricket a long time ago, like in high school days, I'm glad to be back again and start anew.”
“Shout out to Jasmine for assisting with setting up/activating my updated cellphone & for finding the perfect USB-C home & car charger options for me. Lots of accessory options at this site, and if you can't find something just ask.”
“Excellent Customer Service and Accessibility
I recently visited this MetroPCS store to assist my disabled brother in switching his service, and I must say, it was an exceptional experience from start to finish. The store itself was not only accessible but also impeccably clean, creating a welcoming environment.
Mufteh, the representative who assisted us, went above and beyond in providing top-notch customer service. His knowledge, patience, and courtesy were truly commendable. He took the time to understand my brother's needs and offered cost-effective recommendations tailored to him.
In an era where personal interactions are often replaced by automated processes, Mufteh's dedication to genuine customer care stood out. He exemplifies the value of face-to-face interactions and made our visit memorable for all the right reasons.
If you're in need of phone service, I highly recommend visiting this MetroPCS store and asking for Mufteh. You won't be disappointed. Thank you again, Mufteh, for your outstanding assistance!”
“If I could give this gentleman more than 5 stars, the sky would be the limit! After multiple back and forth messages...he was still so patient with me when I arrived at the store. He showed me phone after phone (and even phone cases) looking for the right fit for my needs. After losing my phone, it was such a relief to leave his store with my life back in my hands! Thank you, T!!!”
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“Just got some Christmas shopping done with Craig and Ethan they were both very kind friendly and knowledgeable i highly recommend coming here they made everything so easy to do”