-
October 2023 by Donna Turner
Expensive, but you get what you pay for.
-
April 2023 by Steve Luehrmann
I’m a disappointed new customer. My preparer was very friendly and seemed knowledgeable. They have reasonable fees; however, I just filed my city taxes, and mistakes on that alone have given me pause:1. The form provided to me for city taxes was for the incorrect city.2. I was told I owed $116 to the incorrect city - which she highlighted with yellow marker - but the amount on that line was how much I paid. The amount owed line was actually $0.3. I was then provided forms for the correct city, which were revised today by the city tax office, where a net loss of $1,379 was eliminated. So I went from being told I owe $116 to $611, then another $31 on top of that.It’s not the end of the world, but I now feel the need to scrutinize my state and federal taxes.Edited to add: The city tax summary provided by the preparer is correct. Unfortunately, in the office, she printed the wrong city filing and verbally provided the incorrect number and form
-
October 2022 by Quentin Milby
Great service in and out no questions
-
October 2022 by James Morgan
Best Tax service, period. They check ✔all the boxes. Friendly, professional, quick, just old fashioned service done right. Tried the usual 's , they just don't stack up.
-
September 2022 by Alicia Mclaughlin
? Thanks to you Mr. BRUCE you were a great help I got in got my taxes done and they didn't charge me a high price at all I Appreciate all your help and your patience that's all I can say I'm coming back next year to Ladd and Carter.
-
June 2022 by Tim Mayrer
Mr Carter provided me with the best representation for my tax needs. I have unwavering confidence in this tax consulting firm.
-
April 2022 by Monica Graham
Never had a problem with this company until last year. I requested that my child not being filed, and they did so any way. I had to have my taxes amended after, and have yet to receive that refund. Now I'm considering going else where. Unhappy customer and unacceptable mistake. This is causing me so many problems!
-
March 2022 by Cindy Barca
They always do a thorough and professional job.
-
February 2022 by Stephanie Balsom
Wonderful and accommodating staff. Very professional and I eould recommend them highly.
-
May 2021 by Jim W
Wonderful, wonderful folks! Bruce and Brenda Carter are as good as they come.
-
April 2021 by Lindsey Book
We had a very pleasant experience! We will definitely be going back next year. Thank you to Bruce and the nice office ladies.
-
April 2021 by Teresa Mitchell
Bruce is by far the best. We wouldn’t go any where else for our tax needs.
-
March 2021 by shelby packard
Expensive, unprofessional, lady at the window got very rude and slammed the door and window on me made us wait 45 minutes even though I had an appointment. If you can figure out turbo your better luck there.. expect to pay $300+! They're a joke! 110% would never recommend this place.
-
March 2021 by Amanda Ballinger
Fantastic service, professional and friendly people. Great attention to care and detail.
-
March 2021 by James
We wanted to stay away from the big chain tax places but we probably wont go back to ladd and carter. Cost was high for them to put a wrong social in and delaying our return. Not to mention the state is sending a letter to confirm identity.
