-
September 2024 by Ron Hinton
I had the service people to my house yesterday for a minor problem with my Jacuzzi, they were professional and fast. They fixed the problem and answered all my questions. I continue to be impressed and happy i purchased a Jacuzzi from Knickerbocker pools and spas
-
August 2024 by Tina Hayes
Zero stars if it were possible. Knickerbocker owner arrived on location and cussed out another company's crew. Accused them of things they did not do. Called them names. Absolutely ridiculous and unprofessional. I would NEVER recommend doing business with or around this company.
-
June 2024 by Matthew Ingram
I'm the owner of a "new-to-me" pool and a first time pool owner. Knickerbocker GLADLY accepted my money to close my pool last year when I was looking for a permanent pool service provider for my first pool. They then GLADLY accepted my money to open the pool this Spring. But, when I needed some minor above ground plumbing repair after opening it this Spring to fix a leak, it was relayed to me that the Service Department Manager, Sara, would not schedule or provide the service because Knickerbocker didn't originally install the pool 20 years ago and it wasn't a "Knickerbocker pool".
Knickerbocker doesn't want new customers (or your business). At worst they will pretend you're a valued customer, take your money for small jobs, and then refuse to provide service when you really need them. I'd recommend you look elsewhere for installation and service if you want to be a valued customer and treated with respect. This isn't the place.
-
May 2024 by Jim Thomas
Technicians were very friendly and did a very good job closing the pool. Knickerbocker Pools are the best!!
Jim Thomas
-
May 2024 by Jeremy Bray
The store manager has made me a life long client. I had an issue and she went well above to resolve the issue.
-
May 2024 by Mark Lathrop
My spa had an issue. Scott solved the problem.
-
May 2024 by Tamara Boblenz
easy start to the season
-
May 2024 by Dan Murray
Polite Professionals friendly and very knowledgeable. An A+ team
-
May 2024 by Cathy StPierre
Knowledgeable workers who patiently resolved any issues!
-
May 2024 by Darin Thatcher
Knowledgeable staff and seems to always have the part that I need to fix something. Great job guys.
-
April 2024 by Deidre Lucas
Great Service!!
-
April 2024 by Deb Vaughn
The pool was opened perfectly. The pool was immaculate after Knickerbocker closed in the fall and installed a new cover. Always excellent service and care for our pool.
-
April 2024 by Lori Davidson
Knickerbocker staff is seriously the best! Wr are their furthest drive and they are always so professional and friendly!
-
April 2024 by Stephen Rice
Every time .. Scott is on time, he is professional yet like having a friend that knows pools and helps me understand mine a little bit more Everytime he is there...to me and my wife, he is the absolute best of customer service and the premier Knickerbocker representative of excellence in service..we see him take the time to service the pool and impart tips to not only us , but also his service partners ...what a superior team leader to the Knickerbocker family,..thank you Scott
-
April 2024 by P. Dale Mason
Very professional and knowledgeable.
