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November 2023 by Colleen Farris
This place is great! We are new to the area and had some unexpected car troubles. We called to get a second option and so glad we did! He made it clear that Midas was trying to rip us off. Terry was so nice and informative. He got us in same day and got the job done fast. He was so kind and helped us without a cost. We will definitely be coming back for all our car needs!Service: Vehicle Inspection
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November 2023 by I Ate A Bowl Of Nails For Breakfast
Had my car hit-and-run and have been going through hell with insurance. I took my car here to see what needed to be fixed. Terry let me keep my car here for a week while we waited for a real answer from insurance. Ultimately I still haven't gotten anything from insurance, so I wasn't able to get my car worked on, but Terry was totally understanding and gave me a list of all the work that needs to be done, free of charge, for whenever we are able to get it done. I know in the future that I can depend on this place.
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November 2023 by Terresa P.
I was told I needed alot of of work on my car. I went there because it was close and was worried. I was able to get a a loaner car, which was absolutely disgusting, dirty inside, loud, service engine soon light on, chip in windshield. Got a quote and husband called and questioned and they got shitty with him about all the repairs needed when he questioned. I picked my car up, and the conveniently they forgot to plug a coil back in/or intentionally left it unplugged because I wasn't willing to pay for their dishonest repairs. Service writer told me good luck getting home, guess god is in my favor driving a 6 cylinder car with a bad coil and one unplugged, and thankfully I don't have a child in my car. car fixed for $49
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October 2023 by Adam McCoy
Terry and the crew at Kettering Oakwood Automotive are the best around. It’s so tough to find a friendly, non-judgemental, honest, and fairly-priced mechanic nowadays. We took two of our vehicles in to the shop - each vehicle was ready for pickup in 24-48 hours. Take your vehicles here!Services: Electrical repair
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October 2023 by Justin Wolfe
Ok this is too long. Short version. Take your car here! Good, honest mechanics. I know, it's hard to find these days. Ok now the long version. While on my way home from a long day's work. I heard a sound coming from the rear end of my car. I pulled over and saw the one thing no one wants to see. . . A screw! That's right a screw in my rear tire. I don't have time to deal with this. With all the auto shops so close to closing. I pulled in and thought to give this place a try and spoke with Terry. Talk about a night saver! He got me right in without the whole, Hey buddy you need this and this and this. You guys know the run down. Most auto shops do this. Not this place! Talk about some trustful and honest people that work here. I was in and out 15 min tops. I found my new auto shop. Thank you Terry! You got yourself a new customer because of your amazing customer service.
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October 2023 by S D
I’ve been bringing my car here for about 2-3 years now. I always get amazing service, quality work, & it’s affordable! Mechanics are very thorough. Terry & LT are very personable, but still professional. I definitely trust them. I will continue to bring my car & future cars to them! Highly recommend.Services: Auto engine diagnostic
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October 2023 by Paul L.
While on a 3K mile road trip through several states & provinces, the rear tire on our rental car kept losing air - making it unsafe to drive at freeway speeds. We were unable to convince the national rental co. to swap out the car for another, so were on our own to get the tire fixed or replaced.My sister-in-law lives a couple of blocks from this garage and had previously had a positive experience there, so she introduced us to Kettering!Although busy in the early morning, Terry immediately had his 'tire guy' look at our car. He quickly found a large nail in the tread, removed it and plugged the hole, then assured us it would be safe as a new tire (which he said was unnecessary)! We were relieved!When I asked how much I owed, Terry said "no charge, just tell others about the service you received!"Having always dealt with independent local mechanics I could trust all my life, I wasn't surprised by this 'kindness of strangers' attitude. During the half hour or so that I had sat in their waiting area, I witnessed Terry (and other staff) repeatedly treating customers with respect, offering honest opinions re solutions to their car's problems, and demonstrating in their explanations that they knew what they were talking about when it comes to fixing cars!I would recommend this shop to my best friend! Thank you Terry for taking care of us, and for being such a gentleman in the process! Paul L, Portland, OR
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August 2023 by hj d
Outstanding service! I had a low pressure tire, due to a screw, and Terry and his crew repaired the tire fast and efficiently! Thanks again! I would definitely recommend this automotive shop and will personally use again for future vehicle repairs.
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August 2023 by Adrian C
I had a great experience today at the Kettering Oakwood Automotive. I visited to replace my license plate, which had two stuck screws that I couldn't manage to unscrew. The staff at the shop promptly resolved the issue.The service was complimentary. The team was courteous, and the whole process was efficient. I highly recommend their services and will definitely bring my cars here for repairs in the future.
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August 2023 by Brittany Ballard
Terry and his group were so kind. I was visiting from out of town when the light for my air pressure came on. They quickly got me in, put my car up and checked my tires for any nails. There weren't any, thankfully, so they filled the one tire that had gotten a little low. I could safely get on the road with my son. Thank you!
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August 2023 by Linda Adkins
I wouldn’t take my car anywhere else. Terry and all of his employees have made me feel at ease every time I come in. No matter how busy they are they always take the time to help me out. Came in today because I had a headlight out…it was fixed in just a few minutes and they even checked the oil because I mentioned I was going on a trip. The attention to the smallest detail is very much appreciated!Service: Electrical
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August 2023 by Michael Choo
Kettering-Oakwood Automotive was absolutely fabulous in its approach to diagnosing and repairing my Jeep Wrangler’s issues. I went to see K-A automotive after being told by the jeep dealer that I had to replace an engine component that was going to cost thousands of dollars. After comprehensive diagnostics and careful sequential analysis, they were able to actually diagnose the true issue with the engine issue and corrected it - and even better was that it only costed me 20% of what the dealer have quoted me. It was the best decision for me to get a second opinion from Kettering Oakwood Automotive - the best value experience ever! Thank you, and I give you the highest recommendation!Services: Engine repair
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July 2023 by Angel N
I had to get my brake light replace to the right side of my vehicle. The staff were amazing from the beginning, I didn’t wait long and it was done very sufficient and professional. This is my to go to shop when I need any work done. I would recommend this to anyone looking for the best auto repair company.Services: General repairs & maintenance
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July 2023 by Lily Wissler
Came in for a squeak under my hood, and had Terry personally call me to come down and look over it because they weren’t hearing the same issue. I brought it back when it started again and he explained what was making it and that it wasn’t a problem for right now. Wasn’t charged a dime. After horrible experiences at Voss Chevrolet, this was much needed. I highly recommend you get your car serviced here
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June 2023 by Whitney Tchoula
This place is absolutely incredible. Such amazing, quick, caring service. They’re straightforward, friendly, communicative, and sincerely go the extra mile for the customer. I have gone there a couple times now and they have done great, affordable work! They even gave me a loaner when they had to keep my car over the weekend—special acknowledgement to Mr. Terry for his warmth and kindness!Services: Auto A/C recharge
