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December 2022 by Nadia Severt
great customer service
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August 2022 by GaR
Always a good place to get shoes that are different.
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June 2022 by David Hallowren
This lady at this store - Bre - is amazing. Really. Just crazy knowledgeable and helpful. I've never seen anything like it. It's like it's her store. You should visit this place just to see how customer service is done. Bre is a future CEO. 100% satisfaction, assistance that directly led to purchases, super polite and professional. Great work.
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February 2022 by Anntrece 13
I didn't expect to spend over $80 for a pair of shoes and be insulted, in the most diplomatic way possible, for not knowing history or basic facts of a brand.You need to teach your YOUNG employees tact, grace and respect. After all, the shoe industry is your expertise and that's what customers expect is the delivery of facts not to be challenged and looked down upon at what we didn't know about a brand.I use to travel 1hr to shop here. No Longer. Luckily for Journey's , my daughter loved the shoe and she's so picky, otherwise my 80 dollars would have stayed with ME!
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January 2022 by Daniella Powers
Literally just wanted to know details on a size in stock and the guy gave me information that didn’t match up with what the other associate told me (not saying that was his fault, just wondering why). But then when I said thank you, I got hung up on.
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February 2021 by Jason Williams
I had a good experience at Journeys. They have a surprisingly small selection of shoes in their store as it is a small store in the mall. The shoes I did want they didn’t have in stock. The employees are helpful and friendly.Tip: check online for any other sales that they might be offering!
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March 2019 by Brandon Swanson
Pretty small selection high prices.
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January 2019 by Faith Seibert
Nice place
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June 2018 by Kayla C.
I love this place! All time favorite place to get shoes! The workers always tie up the shoes for me and hand them to me personally, not just leave the box on the ground like most places. The workers are so nice to you as well. In addition, they're so family-friendly and inclusive!! They are also trying to go green and be environmentally friendly :)