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September 2023 by W Hudson
I had a great experience with your sales associate, Mr. Tristan Holly, last month discussing the Chevrolet Bolt EUV and various Chevrolet vehicles. Mr. Holly is very knowledgeable and passionate about automobiles. I also had an excellent experience today with your service advisor, Mr. Brandon Lewis, regarding my oil change and tire rotation.
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August 2023 by Michael hartley
My overall experience with the sales team was amazing, my issue is the service department. I took my care in to have an issue checked and the tech refused to even reach out to GM about it. So I did, GM then reached out to me and scheduled another appointment to have it checked out. This time the tech decided to mark it as my kickplate was "damaged due to impact." This is absolutely unacceptable, the "C" in Camaro started peeling up, that is not my fault, it is a product issue. Yes after time my foot would hit it because of it not being glued down the way it should or however they attach it. Only the letter C has issues, no other letter or the passenger side. Because of the service department doing this GM will not fix it, however the service department was quick to try to sell me a $450 dollar replacement. Absolutely ridiculous to pay that much money for a brand new car and something like this happen. I will never recommend someone to this dealership based strictly on the service department.
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August 2023 by Melissa Rodgers
I contacted Ryan back in February for help finding a car that was within my budget & that I actually liked. I don't have great credit either. He found me a Chevy Trax, with a price I could afford, sent me a few pictures with information and I was ready to pick one. He set it all up for me before I even walked into the dealership! I was in and out in less than an hour, in a car I had never physically seen or drove & I loved it! Fast forward 6 months... Mom needs a car....I call Ryan (Justice ) again and he finds her a Chevy Trax. She loved mine so he put her in one too! He found her one SHE could afford! We are both super happy with our purchases!!!
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August 2023 by Dennis Evers
The Tahoe we ordered took 17 weeks to arrive at the dealer but was well worth the wait. Our experience with Jeff Scmidtt Chevrolet East was great. Salesman, Rick Brown was outstanding, and he kept us informed on vehicle status throughout the process. On delivery day he made the process smooth and took extra time to go over the vehicle with us,
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July 2023 by Charity
Love Jeff Schmitt!We have a beautiful ATS, bought almost 3 yrs ago and a brand new Colorado, just brought home yesterday!Thank you to Rob Sanders- The Cadillac Man the guys @ dealership: Ryan, Scott, Bryant & of course Debi! Thank you all for making our purchase an easy & very enjoyable experience!
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June 2023 by Tomica Marie
I was very pleased with this location the atmosphere here is wonderful the workers were patient and understanding. We were in and out buying my car, highly recommend Arlay Day as your salesman! Definitely will be returning! :)
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June 2023 by Jenn Campbell
Thanks to Scott Kiever this was the first time that the car buying experience wasn't a painful one. Scott laid out all the options for me and provided his expertise but wasn't pushy, which I appreciated. He also connected with me on a personal level and spent time getting to know a little bit about me and my family. I purchased a car for my daughter from Scott and I was unsure what I wanted for my next car, but after my pleasant experience at Jeff Schmitt, Scott has a customer for life in us. Though we didn't need to spend a lot of time with Debi, she was great in finalizing the sale and getting to know us a little bit.
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June 2023 by Nicole Simpson
Great experience, Matt was an excellent salesman who sold me on the vehicle right away. Ray and Jeff assisted in the process and were also great to work with. Everyone was kind and helpful and I'd recommend any of them to a friend or family member.
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May 2023 by Kathy Pennington
We chose Scott Martin because we bought our previous car from him. He was wonderful. He quickly found an Equinox for us. We had been through a tough couple of weeks previous to this, and Scott was so nice to us. As a matter of fact, everyone was. The whole process was easy and not stressful at all!
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May 2023 by Juli Lutz
Great experience. Friendly staff, did everything they could to help me find my dream Traverse. So thankful. Only improvement would be a quicker process- I missed my daughter’s softball game because I was there so long, and tried to get things done ahead of time! All in all, great experience!
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April 2023 by Steve Cukovecki
My experience was great as always. Ray and Matt took care of me and made sure that I was taken care of while I was there, and they even fed me pizza which was extra nice. The customer service I received made the buying experience simple and enjoyable. My family and I only buy vehicles from Jeff Schmitt and always have an amazing experience!
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March 2023 by Luke Riffle
I drove my 2017 Malibu here with a smoking concern. The dealership told me it needed a motor and gave me my car back with a flashing check engine light (it didn’t have one when bringing it in). They tried to buy the car for $1000… a 2017 Malibu with 120k on it. I took the car to another mechanic and it turns out they broke a spark plug so it would have a flashing check engine light for a misfire (like I said, check engine light wasn’t on) and the motor was completely fine. The smoke was caused by an oil leak dripping onto the exhaust. All cylinders had great compression. This dealership is trying to rob peoples cars. I’m not the first to leave a review like this. DONT GO HERE
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February 2023 by H Morgan
Scott K. Treated me with respect from the get go. I did not feel pressured like most dealerships, I felt like I was a person not just a sale. Ray went above and beyond to assure me that I was doing the right thing. He praised me for how I went about purchasing my first BRAND NEW car. I would highly recommend Scott K to anyone looking to purchase a vehicle. Debi also made sure that I understood exactly what I was signing. Props to Scott K, Ray, and Debi for making my purchase go so smoothly.
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February 2023 by David Webb
Sales was good but seems as if their safety inspection guy needs to do a better job checking the vechical they sell. Bought a 2012 GMC Sierra 4x4. Front differential isn't even tight. I've been chasing a vibration in the front since I bought it. Had an alignment done and wheel balance done. I think I finally found the issue.
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February 2023 by The Bates'
Great experience by everyone, and couldn't have gotten a better deal. Drew showed me the truck for the first time, got me a great test drive, and my trade in appraisal. Curtis was excellent at what he does getting our deal finalized, kept us informed about what was happening, and the timeframes associated with it all. Debi did our Financials efficiently and helped us through all the paperwork so easily. Thanks for everything!
