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February 2024 by mandy Woodard
I highly recommend this place. I brought my mustang in. They did a check up on it after a couple of weeks. They handled any problem that I had. Being a woman it's hard to find an automotive place who doesn't try to rip you off. Scott was straight to the point and got it done in a timely manner. Everyone there was very friendly
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January 2024 by jeff combs
Awesome service takes excellent care and detailed. In repairs will definitely return. In future thanks. For. Everything
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August 2023 by Lisa Patterson
Very disappointed in service. I had them replace my transmission with a rebuilt one at $5k. With less than 50k miles it began to slip again. I called and spoke with Scott who said bring it in. Before I had it towed there I had my regular mechanic top off all fluids. I had it towed there- I had to keep calling to 1) check it got there and 2) to see when they would look at it. I never got to speak with Scott for 2 weeks on the 3rd Monday it was there he called at 7:30 am and said the transmission fluid was 2 quarts low - I asked him where all that fluid had gone he said he didn't know but he drove it and it was fine. Then he proceeded to tell me that I needed to give him authorization to open up the transmission- I repeatedly asked him how much and he said I just needed to give him authority to open it up - I said I needed to know how much that would cost - he then asked what kind of car I had- what kind of motor- (if he had driven maybe he would have known) he was very frustrated that I would not just give him authorization and he had to look it up and proceeded to tell me it would be $920 just to look at it but if it was a leak - he would try to work with me but if it was a cracked flywheel there was nothing he could do. I told him not to do anything I needed to make some calls - he said it didn't matter because it was parked in the back of the shop. I had it towed - no one said a word to me while I was there for the transfer- my regular mechanic put additives in to correct a small leak and I have put an additional 3k miles on it with no issues. Words cannot express the failure of service- failure to communicate and the absolute failure of trust here to take advantage of a woman who had already spent 5k there- held onto the car without a single phone call for going on three weeks and then to try to force me to give authorization without knowing the cost.
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August 2023 by Shaila Leturgez
Did over 3500$ worth of work by putting a new transmission in a vehicle a family member had there. They did the work without any consent. No paper signing, no down payment. They were only supposed to "look" at it and see what the issue was. Instead of reaching back out and explaining he issue, they took it upon themselves to just put a rebuilt transmission in the vehicle and said they were owed 3600$... so the family member was forced to sign the title over because he is disabled and not able to afford that kind of money right now. This place is a scam.who does 3600$ worth of work with no signature consent?
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June 2023 by Tim Malmsbury
Diagnosed everything and fixed my truck in a timely manner and fair pricing and great guy's. Thank you for helping me get back on the roadServices: Electrical
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February 2023 by Barbara K.
Wish I could have given this company a "0" star rating but it seems like they wouldn't let me do that for some reason. I would say that if you were looking for a company to put your clutch and transmission back in and not tighten up all the bolts properly and cause a lot more damage than you started with then you should go with this one for sure! I'm speaking from experience and have it on good authority that it is a miracle that I did not get into an accident from the front end breaking. My drivers side axle wheel bearing hub and tie rod all were in perfect condition (replaced the entire front suspension parts in September and had this work done in late November) when it went to the shop and it was destroyed within 10 days or less after it was worked on by them, you do the math! They even tried to play it off as poor maintenance on my part. Then they tried to blame it on my regular mechanic. Oh my goodness what a joke! I am so serious about this DO NOT BE TAKEN IN! DO NOT TAKE A CHANCE ON YOUR LIFE AND HAVE YOUR CAR REPAIRED THERE!!!
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July 2022 by Larry Cook
The service team was very friendly and got on vehicle pretty quickly after we dropped it off. They also pointed out a few other repairs but didn't push to get them done there, and maybe they just stick to transmissions.
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April 2022 by Larry G.
Work was completed a day earlier the promised! They have repaired 3 other trucks and each time, Projected completion and cost were accurate. I definitely recommend JB Transmission
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February 2022 by Voices In Heaven
Montana rig, (Chevy Tahoe), needed transmission rebuilt. Scott and team helped get this in the shop around Christmas time, and out at a decent time, in order for me to hit the road again. Thanks for the professional service guys!
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September 2020 by Nick Fugate
I recently brought my 2014 Lincoln here for them to replace a faulty transmission with a used unit that I supplied. Quality mechanical work, and especially transmission work, is never cheap, but the labor rate at J&B was extremely fair. Scott was straight-forward and easy to work with, the shop seems well organized and equipped, and communication throughout the process was great. Turnaround time was also good, given the nature of the job, and my car is now back on the road. Overall, I wouldn't hesitate to recommend this shop to a friend, and would definitely bring my vehicles back for any future transmission related work.
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September 2020 by Greg Pratt
I have waited over a year since I had my transmission rebuilt to write this review. The customer service I received at J&B Transmission was top notch. They are a shop that you take your car/ truck to to be fixed correctly the first time. My 2012 Silverado with 185,000ish (original trans) at the time had flat wore the transmission out. I now have 212,000 miles on the truck and it is still as strong as the day they put it in. Should i need transmission work in the future I will return here and recommend that you do the same. I had shopped around and they were the only shop to take time and walk me through their facility and show me their work space. It was clean but clearly an area that had seen frequent use (read took pride in their work and kept their work area's clean). Cleanliness is next to godliness in putting a transmission together.
