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“Brogan was very honest and patient with me. He explained things very clearly and was not trying to “sell” me anything. He just helped me upgrade my phone and get me the best service plan I could get.”
“After somehow screwing up the logic on my phone, I took it to my local T-Mobile store (#2SPC) in Dayton, Ohio. Their Mobile Expert, Sarah Wesley, cheerfully had it fixed in less than five minutes. She also made a couple of new suggestions for how to use the device more smoothly. While I was there, I noticed the other associates were treating their clients nicely as well. Sarah was exceptional however, and I'm really hoping she will still be there the next time I have to go back.”
“I completely messed up and went back to Chris B. feeling like an idiot. He took the time to help me and fix my problem even though he wasn't making a sale today. I appreciate the time and energy that he took with me. I definitely recommend seeing Chris at this location.”
“Outstanding service from Rony at 1625 n main st. He is expertly guiding me to Samsung A25, which has surpassed all expectations. Smooth process, great phone. Highly recommended.”
“They have a lot of deals & nice phone. They always keep phone on every class. From the really cheap phones to most expensive phones they have in stock. They never charge anything extra. Sam & Alex they both are really nice with customer.”
“Talked to a guy name Ira he was super friendly and helpful. He took time to talk to me about my existing account and showed me options for upgrading my phone. It was nice to not feel like a burden to the sales associate went you walk in to the store for once.”
“The installer was great. The company not so much. Didn’t call or reach out about the original installer not coming they didn’t reach out to reschedule installation. Luckily the installer who did come agreed to come at the end of his day when he was done with his route which ended up being at 6 pm when my window was 8-11 am.”
“Just replacing my screen protector. Got quick service. Free removal of old protector, and installation of new one. Much better service here than any other Boost store I've been in.”
“Everyone here was very helpful and nice! The manager and the young lady that helped me tonight were wonderful!! They helped me with changing over to the 15 pro :)”
“Ben made this experience extremely quick and painless. I thought we'd easily be there to set up internet service for over half an hour, but we were in and out! He wasn't pushy but did offer us a promotional phone line. 10/10 would recommend Ben!”
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“Ashley has waited on me time and time again providing exceptional customer service. She is friendly, knowledgeable and walks you through what she’s doing. Very impressed with this store.”