-
July 2024 by La J.
I have been taking my dogs there for over 10 years. I would not go anywhere else. Dr. Koester and his staff are the best and very caring.
-
June 2024 by Chelsea H.
We came to SVC today for an urgent visit on my ill/injured kitten. They got us in as a new patient within a couple of hours and took amazing care of kitten. I was very worried about her and immediately felt relief by the kindness and compassion of everyone from the front desk, techs, and Dr Castro. I was very impressed with his bedside manner, caring concern and length of time of spent explaining his plan. I'm happy to report my kitten is playful and much more active/happy tonight after the prompt and skilled care we received today. We will be making the switch to this office after seeing my previous vet for 9 years.
-
January 2024 by Kelly T.
We had an amazing first visit! Thank you for going the extra mile to make sure that my pup felt comfortable!
-
June 2023 by Kenneth N.
This clinic never answers their phone. I call 5 times and all I get is a recording. then music and then they tell you they will call back. when they do call back it's after hours and you miss their call your Just out of luck. They AI must Female Shih Tzu and she did not get pregnant. I have tried call to see if they would repeat the procedure and can't reach them. I had another clinic said they did the whole procedure wrong and the wrong time. I would not recommend this clinic for any anim procedures to any one. Kenneth
-
November 2022 by Wolf P.
Do not bring your animals to this vet. They will take a simple diagnostic like "worms" in your animals system and look over them. Instead what they will do is try and pump your animal full of $1000 plus treatments that will do nothing to help the animal and on top of that, they will constantly remind you how you probably need to prepare to put your beloved animal down. Years and years of Vet school for both of their vets to become lifeless scam artists. The internet can save your pet better than these Jack offs.
-
April 2022 by Janet D.
I love suburban vet. My dog has been coming here since he was a puppy. All of the doctors are extremely friendly and helpful. I had one experience with a doctor who was not the best, but he retired/is retiring soon. Love how well they care for my pup.
-
September 2020 by Jim S.
In May my Newfoundland was taken to Suburban Vet for an infection. She had lost over 30 pounds. Vet said blood test all ok. Gave her antibiotics. In June she started limping. Suburban vet said pulled or torn ACL. Give it a few weeks. I went to another veterinarian for a consult. No ACL injury. Dog has bone cancer. She died two months later. Suburban vets never diagnosed cancer. Their examination was pathetic.
-
January 2020 by Abbie H.
Dr. Ormsby is phenomenal. She has been so wonderful taking care of our Murphy. Would definitely recommend taking your pup to her!
-
May 2019 by D M.
I will never take any pets of mine to this clinic again. I recently had to put my little dog to sleep because he had a terminal disease and could no longer eat. It just felt like no one cared how traumatic this experience can be. I was immediately taken back to a room which was nice, however, when my dog was taken to a back room to insert the iv all I could hear was loud laughter. It took a very long time before he was brought back into the room which made me wish I'd opened the door to ask what was going on and he was already unresponsive when he was brought back to me. He was alert prior to this leading me to believe the vet had already sedated him when I specifically asked them to wait until he was with me. The vet who put him to sleep was not the usual vet we see. She was very cold and just methodical like she was in a hurry to do something else, all with this weird smile on her face. When it was over she grabbed the blanket around my dog to pick him up like she was taking out the trash. When I paid, the receptionist just stared at me. Can you not say "I'm sorry, I know this is hard to deal with?" I've taken pets here for over 30 years, but no more. It upsets me terribly to imagine the "care" he got when he had to stay overnight to get iv fluids. And not even a sympathy card/note from them after taking my dog to them for 13 years. I'm sure I will eventually get another dog and will find a better place to take him.
-
March 2019 by Harry S.
I will not use this place again. I had my dog scheduled for surgery in Dec of 2018. Went to another vet and they charged about 40%, so I canceled out surgery with Suburban Veterinary Clinic. I then received a bill from a visit 8 months before for $110.00. I payed all charges that they gave me at every time I was there with my dog. So when I canceled the surgery they then found a lab charge. They said it was never given to me at the time of service. 8 months later? I talked to the office about it and they just said pay it you owe us the money. I am going to pay it, but it will be the last money they get form me. The doctor was great and I hate to lose him, but the front office, well they just lost me. I have never sent a review before, so this really got to me.
-
March 2019 by Wink B.
Always treated like family here. Very professional staff. We've been coming here for 8 years now and the entire four-legged side of our fam is well taken care of! If you're looking for a vet or a change to new, this is the place and team for you!
