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March 2025 by Tim Bignell
The store manager Karen talked down to her team members in front of customers. She generally has a stand-offish demeanor but should not talk down to her staff in front of customers. Very unprofessional in my opinion. I shop in the store almost every day and the staff are very friendly and helpful.
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March 2025 by Patrick Puryear
The store manager doesn’t take care of issues, she just says I’m sorry that was your experience.
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March 2025 by Jackie Hatley
Can always find something good here. The store is always clean
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March 2025 by Big Daddy
The items at this location are way overpriced . The older ladies that work here are very rude . I had one tell a younger associate worker that these people think you’re a lowlife because you work here . This will be my last trip to this location . Several customers most older were looking at a cart they had brought out and left . While customers were still looking the older lady pushed them out of the way and mumbled something and pushed the cart away . I realize some of these people have mental deficiencies but they don’t have to be rude and disrespectful to customers .
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December 2024 by Joey Bryant
I absolutely love this store! Finding everything from useful furniture all the way to nostalgic items we had growing up. I have an amazing rocking chair, glass cookware, books and even some amazing VHS! I love browsing the isle two or three times, you never know what you might find.
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October 2024 by Mohmmad Aldomi
A very organized and beautiful store that makes you save a lot of money because their prices are acceptable and you also find wonderful, beautiful and unique things with them. We used to shop there a lot and we did not intend to buy a lot, but every time we find things that they have recently supplied, so we buy a lot of things and clothes that we like. There is everything beautiful or the way the store’s contents are displayed in a wonderful way makes you find the place wonderful and beautiful
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October 2024 by Don'thava names
While I usually appreciate the variety of items at this Goodwill location, I was deeply disappointed to witness a clerk displaying racist behavior towards a group of Black customers. The clerk singled them out, accusing them of holding up the line for returning a few items, and then proceeded to apologize to other customers behind them. In 2024, it is unacceptable to see such blatant racism, and it saddens me to think that this kind of behavior still persists. I hope that Goodwill will take this incident seriously and work towards creating a more welcoming and inclusive environment for all customers
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September 2024 by Slacking Packing
This Goodwill is also the best one in the Dayton area. They have a lot of variety to choose from. The store was very clean.
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July 2024 by Kim Henson
One of the nicest, cleanest, fully stocked, organized, and fair priced Goodwill's that I've ever shopped in. The cashier wasn't friendly and came off as rude, but that didn't bother us today, lol. I found so many good deals that her attitude was the last thing I cared about LOL. We will be back to this location!
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May 2024 by Stacey Baker
Why is it at this goodwill store, it seems like
few of the morning cashiers their names are Ann and Kayla, seems like they isn’t doing their jobs, they are walking around or in groups talking or no where to be around, they are disrespectful to some of us customers and their coworkers, but the other employees in the late afternoon or evening are making sure me and other customers are taking care of and are respectful to us.
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May 2024 by Josh Goodman
Absolutely the worst most disorganized Goodwill I've ever set foot in. Clothes aren't arranged by size. Specially not the men's clothing which gets little to no thought or attention. I go here a lot because its convenient, but every time I ask myself "why?". There are treasures to be found in the general merchandise area, but even that is wildly unorganized and unkempt. Do better.
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January 2024 by Susan Sisco-Berry
I don’t know everything, but I know a few things.I know that I’m blessed to be able to make charitable donations.I know that Goodwill takes returns within one week of purchase as long as the tag is still affixed.I know that once you give Goodwill your money, they keep it forever. They don’t refund in cash. They don’t credit your credit card. They only give Goodwill gift cards/store credit.I (don’t) know how one could abuse that policy for personal monetary gain.I know I’ve never tried.I know that I buy more than most because I try to raise money for breast cancer research and other charities.I know that I return more than most because, well, because I buy more than most.I know that items that have flaws that I missed in the store, or overestimated their value, are of no use to me and need to be returned.I know that I follow their return policy.I know that the Beavercreek assistant manager threatens to refuse to take returns on a regular basis. In fact, she does it so often that her behavior is well known by employees at other Goodwill locations.I know she lets her associates complain about having to return the items to the floor.I know that associates are paid to return items to the floor.I know she makes loud comments that are inappropriate.I know that she thinks adding “pretty” at the end of her commands makes them acceptable.I know that it doesn’t.I know that I won’t return to this location.I know that’s a shame.I know that means I won’t shop as much or donate as much.I know that that’s a shame.I know that Goodwill won’t receive as much money from me.I know that that’s a shame.I know that she’s acted this way for so long and her behavior is so well known that upper management/corporate is unlikely to step in now.I know that that’s a shame.I know that I won’t return to that store.And I know that that’s a shame.
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October 2023 by Jim Harrell (LarderRoom)
LarderRoom...You know I love a good thrift store. Goodwill Beavercreek never disappoints. I stop in every chance I get because they are ALWAYS restocking. My only complaint is that sometimes the prices are a little high, AND during the holidays, they take over the already small men's section with Halloween and/or Christmas decor. This is a nicer store with plenty of parking.
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September 2023 by Andrew Jones
Seems like a great location. They had a section of Halloween items to prepare for next month. The prices on these and other items seemed reasonable.
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September 2023 by Abbie Kerns
Somethings are over priced. Consistent bad experience each time I go. Have had multiple issues and when I bring it up to staff to find a solution they kinda just look at me blankly and confused. Not very eager to find a solution or help. Had a situation one time where an associate accidentally dropped a porcelain piece breaking it (not upset at her, accidents happen!) I asked if I could still by it at a major discounted price so I could piece it back together (let’s be real they were going to toss it in the trash anyways) manager came back and told me the best they could do was $9 instead of the $10 it was originally marked for (when I was in perfect condition and not broken)…. Manager fought me on it and eventually frustratingly sold it to me for $4 and then stomped off mumbling something under her breath. It wasn’t even like I was getting angry or flustered or copping attitude with anyone. I was just asking to be treated fairly. I had spent hundreds… probably thousands of dollars at this goodwill prior to this just to be treated not so kindly. I vowed to never go back here and regrettably went back the other day since it’s the closest goodwill to me and had yet another bad experience. I’m sure I’ll go back but literally only because it’s the only one close. I’ll be very weary about what I buy there moving forward knowing the customer service won’t be so good if something happens. I’d suggest going to the goodwill near woodman Dr. (Not the bins the actual store). They are supppper supper sweet over there! Always have a good experience there.
