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September 2023 by Kirsten H.
positive- came on time. Fixed the window pane. Owner was grumpy - verging on impolite. Shockingly overpriced. $250 to replace a windowpane in 20 minutes. charged $185 in labor. would NEVER use again.
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April 2023 by James Winnett
I could not say enough good things about Gene's Mobile Glass Service. I have offices all across the Midwest and East Coast. This has to be the best service I have ever received from a glass company. Over night our business door was busted. I called Gene's Mobile Glass early in the morning on a Friday and to my surprised that Mandy in the office answered. She told me that she would need to check with the technician to see if they have the glass for the door and she would call me back. Within minutes the office let me know that they had the glass and that the technician would be on his way within the next 30 minutes. Within less than an hour the technician Curt is here to fix the glass in our door. Curt is proving to be a top notch professional.First, I was surprised that someone actually answered the phone before the office was even open. I am impressed.Second, I really appreciate the empathy the office staff gave me. I was stressed that nobody would be able to at least board up the window let alone replace the entire glass on a Friday. She calmed the situation down.Third, I didn't expect top notch customer service so darn quick! WOW! In this day in age where customer service rarely exist, Gene's does it very well. This team should be proud!Forth, I am impressed with the quality of tech that was sent. Curt greeted us when he arrived and got right to work. He was very professional the entire time.Finally, the cost. With the cost of everything going through the roof I appreciate Gene's giving me a fair price for a job that needed to be done so quickly.I hope that I never need this service again but if I do I will be calling Gene's. If you are hesitating on calling Gene's for any reason I would urge you not to hesitate anymore. You will not be disappointed.Thank you Gene's Mobile Glass, Mandy and Curt! I appreciate everything you did to help in this situation.
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August 2022 by Brooklyn Payton
Very nice people and they had my window for my home done same day! (2 hours after dropping it off) definitely recommend. This will be the place we come to for any glass repairs in the future. Thank you!
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August 2022 by Hope Ross
This place is extremely unreasonable. Not friendly in the slightest. Very poor quality of human beings that work there. Don't even waste your breath. Some people are just miserable human beings and do not have any compassion for anyone
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August 2021 by James Nolen
Had exactly what I needed.
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August 2021 by McAfee HVAC
We set an appointment for 8:30am to repair/replace a door screen. They were running late, but we didn't find that out until 8:49am and their phone number came up as "possible scam".We had to leave and were told they could do work without us home. Arrived back home a few hours later with screen still broken. We had to call their office again only to find out they could not repair our screen without bringing it in their shop. When would we have know that? Was it a secret? Sometimes a phone call means a lot to keep a customer informed. We didn't get that. :( Very disappointing!!
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August 2020 by Erin Clark
Great service, super friendly & helpful! Quick turn for my medicine cabinet replacement mirror needs. I love supporting local!! Check them out!!
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August 2020 by Brittany Somann
Great job on our window! Highly recommend!!
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August 2020 by Donald Jadwin
Very quick service and good quality work
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August 2020 by Steven Chance
Honest guy.
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August 2019 by Cody “R3D” Bloom
Customer service from Gene, Boyd, and Mandy is second to none. Highly recommend giving them a call for your glass/door needs.
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August 2019 by Boyd Chassereau
Got my window fixed in less than an hour and they did a great job
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August 2019 by Trisha Patterson
Even if its not something usually requested ... They still try to make it happen for ya!!! Great business!!!
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August 2019 by Alexander Staiger
Only one that answered at 4 in the morning for an emergency. Reasonable and fast.
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August 2019 by Dad Hunt
Great service, fast response, and within my budget.
