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March 2024 by Charles Blodgett II
Great place to shop
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December 2023 by Amanda Brewer
I would never buy anything from here again. We ordered a dresser, chest, and two nightstands (hefty order, totaling over $1600) and were told it’d be about a week before we got it. Okay fine. A week came and went and they called saying it’d be a few more days. Well another week went by and they called to say it’d be a few more days. After a few days I had to call, and they said they’d definitely have them to me before the weekend… well guess what? They called on that Friday saying they would deliver my order on Monday. WELL I called Monday to ask what time it’d be delivered, and was told the truck would be in at the end of the week… we got rid of all our old furniture to make room for the new stuff only to not receive it for a month at this point (still don’t have it). I can’t even speak to the quality of the furniture because I’m not sure I’ll ever receive it.
Also, I was never offered a discount for the inconvenience (me taking off work every day they said it’d be delivered) which would absolutely have made me feel better about the situation, but no. So now I’m out $1600 plus all the days I’ve taken off work and I have nothing to show for it.
The people are ok but I’m sick of being promised a date of when my order is getting delivered, just for it to never show up. Extremely frustrating.
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October 2023 by June Garrett
My mom found a wonderful sofa that she was so happy with the color, fabric, style & feel. Sal was so nice & accommodating yet low pressure. Worked with her on price and helped her with delivery coordination. So pleased with the great experience! Thanks Sal.
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July 2023 by Kelly Jones
We had a great experience shopping here and the customer service is exceptional beyond point of sale. Great pricing if you need multiple pieces, delivery was quick. Will continue to shop here!
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June 2023 by Karen Joy
Great service. Thank you!
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March 2023 by Joshua Colvin
Salesman went out of his way for me.
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March 2023 by KJ Shepherd
Great service. Thank you!
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June 2022 by Holly Earles
Bought this chair at Furniture City. I love it!
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June 2022 by Deadhead charlie Yates
Just looking at products
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January 2022 by Liz Turner
Loved it thanks guys
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September 2021 by Holly Marler
Bought this chair at Furniture City. I love it!
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August 2021 by Shelbria Kelly
The building still has signs up saying “up to 70% off, reopening sale”. The prices were absurd and the customer service was okay. We didn’t have a chance to walk around alone because they kept pestering us and asking us to follow them. They informed that some prices are negotiable which is great given the tags on the items.
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August 2021 by アイドル乙女
Great selection and sales, condescending customer service
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May 2021 by Ford Shan
I bought furniture bad they send used one had bad experience do not go there
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January 2021 by Paula Schroeder
I was looking for a couch that everyone would enjoy and the salesperson was helpful and did not rush me.I would shop there again future.
