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January 2024 by Jasmin Knight
They took great care of my car and got the work done in a timely fashion. They even worked with my cars warranty company. I didn’t have to worry about anything. Thank you.
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January 2024 by April
Dixon's Automotive is an amazing company! I was fit into their schedule easily. The technicians were thorough; I say technician vs mechanic because the documentation and thoroughness is amazing. I received a video and paid via phone. The drop off and pickup after hours is well organized and easy. They even had a writing surface in the drop off. The prices were very fair even without the high quality features. This will be my go to shop!
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January 2024 by MARY LISTER
The work, which entailed a full inspection, and then several items I knew needed to be done to keep me safe this winter.I received help from Paul, above and beyond my expectations. I didn't know it then, but he owns the business! He helped an older lady who is disabled and has mobility issues.I'll definitely be going back to take care of some other things I couldn't afford to do then!
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January 2024 by Deanna Leroux (Dea)
After two other places couldn't fix my car, these guys took the time to really listen, and found a clutch issue for why my car frequently wouldn't start. They take pictures of your car for a report at no charge. Most modern tech savvy auto repair I've ever been to! I was looking for a third opinion, but ended up with a new "spa" for my car, MsDuke, to get really good care to make her last. The service is A+ and their car knowledge is Indy500 quality!
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January 2024 by Brandon S.
Friendly & informative. Had them replace the hybrid battery pack in a Lexus CT200h. They got me in and out quickly and did a professional job. Car was put back together well and very clean, just like new. Running great, thank you. Highly recommended
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January 2024 by Mohamed Ahmed
Taking your car to Dixon’s Automotive is an experience like no other. Getting an appointment and the intake is the smoothest, and it feels like you have been there before. They will do a thorough diagnostic and text you information divided into what needs to be fixed from ASAP to CAN BE DONE AT A LATER TIME. They will call you and go through the list in the most honest way possible. If you decide to go through with their suggestions, you will be very satisfied with everything, and guess what?You will tell your friends…., “Dixon’s Automotive are amazing!!”
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January 2024 by Daniel Bidlack
Here’s a post I made on my social media in reference to this shop and it fits their operation to a T:“ A note to those who work in, own, or run auto repair shops: if you do solid work, are upfront, honest, fair, believe in doing it right the first time, and are willing to take the time to diagnose and fix problems caused by other shops, rest assured your customers will follow you to the ends of the earth. It is so damn rare for a shop to run like that so when people find that you do they aren’t going anywhere. Running this way will pay dividends until the end of time and people will just throw all the business they have at you!”Another shop we work with messed up pretty bad. To add insult to injury a sister shop closer to us not only refused to fix the problem they treated my wife horribly!! Dixon is truly a family here and is the complete opposite of the above shop. The family owns it, operates it, and treats everyone that works there and is a customer there like family. The owners, their mechanics, and shop manager all are the most caring, honest, knowledgeable, and hard working individuals I’ve ever met! I’ve been going to them for a while now but I learn more and more why they are my top shop. You tend to learn more about a shop when they are faced with another shops screwup. Dixon spent quite some time diving deep into the car, taking things apart, test driving the car, troubleshooting different ideas, etc and found the problem so that I could take it back to the other shop and get them to fix it under warranty. The crazy part is that wasn’t even the reason our car was in their shop! They completed that job and did investigative work on the other problem on top of it!One of the coolest things about this shop (besides the family cat that hangs around) is they take a video camera and visually walk you through what your car looks like inside and out. When they find a problem, they show you what it looks like, explain to you how the part or system is supposed to work, how the problem happened, why and how it needs fixed. You end up basically going to a mini mechanic school by the time they are done explaining the problem. You’re then able to make an informed decision on what to do from there. You get a nice detailed inspection report full of pictures and information. Biggest and best thing is they never talk down to you. They realize customers don’t always know much about cars. So they try to be a partner in your car care not an aloof mean know-it-all.It’s for all these reasons and more that this shop will be getting my wife and I’s business for years to come!!!
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December 2023 by Hayden Damron
Randy, and everyone at Dixon’s Automotive has gone above and beyond time and time again. Not only do they do good work, they help educate and give dialogue to what they do. They truly seem to have the customer best interests in mind! I recommend them to all my friends and family members.
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October 2023 by Erin Person
They are very thorough, detailed and transparent. No pressure to get a service that is recommended, but could wait. This is the only place my family and I take our cars!
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October 2023 by kitten kat
I am very pleased with service from Dixon's. I have my personal and work vehicle serviced here. Convenient drop off/ pick up. Timely service and detailed inspection report to decide what you need serviced now and what can wait.
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October 2023 by Jansen Davidson
Great shop. The team was tenacious in diagnosing engine noise. Their diagnostics went above and beyond what I have seen and experienced at other shops. Truck is fixed. Sounds and runs great again.
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October 2023 by Matthew Taylor
Very professional dedicated and knowledgable and just great all around people who treat you the way you would want to be treated.Service: Steering & suspension repair
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October 2023 by Syed Fahad Shahid
Went to Dixon automotive to figure out why I am hearing a rattling sound in my F150. They fixed somethings and charge a little over $1000. Issue still not fixed went back again and this time they told me the sound is coming from the engine bay, the sound was not coming from the part they assumed and replaced. Then try to blame it on the place where I replace engine oil. Not going back again.
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September 2023 by Corliss Brandy
Dixon is my go to mechanic forever now. I can trust that my car is in good hands and that they aren’t trying to scam me. Paul and his wife are very friendly, good people. The employees do a great job as well! I would highly recommend their services.
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September 2023 by Holly Miller
Dixon’s is the only place we take our cars!! The service is always so amazing. From the customer service and how they treat you, to the way they assess your vehicle and let you know everything that is going on, to how quickly they fix repairs- always the best! We appreciate their hard work and all their services so much. They always exceed our expectations and we highly recommend them!!
