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March 2023 by Amber Trotter
I cannot express how incredible FFCU is! Shannon is a godsend! She made the process so easy! We have recently went back for another auto loan! Incredible and prompt service! We will only be going through FFCU!
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March 2023 by Chad Day
This is the most amazing Credit union.. Shannon Roberts and the staff is amazing and a true blessing to work with they go above and beyond..
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December 2022 by JDos_Equis
I’ve been banking here since highschool I just don’t understand how their systems aren’t updated for working debit and credit cards and the number on the back of the card doesn’t direct you to anybody plus the back in fourth between phone calls is insane it’s like they didn’t want to help resolve this issue and I felt as if I was being rushed off the phone when speaking with a representative
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December 2021 by Matthew R Harsher
This Credit Union is a joke. I can be approved for a loan or credit card at any other bank or credit union but this circus clown act place. They make assumptions about how i paid off all my open credit card accounts by thinking i took out loans to pay it off. Thats what they get for assuming. Its called I work 2 jobs. No need to decline for me a credit card. They were suppose to research why the bogus reason was listed but never got back to me. Simply tells me they dont care. They can answer the NCUA for their bogus answers.
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October 2021 by गगल गगल
FOREX INVESTMENT I never believed my life will change in such a manner, i saw a review on a page about MRS ELIZABETH BAYS and before then i have never risk money doing anything online with anybody because i think i was so wise and never want to be cheated, but when i contacted her and she explained everything to me concerning trading and the profit i can make within a week i was convinced to give a trial and why i risked to invest 500$ was because i don't need to send her the
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July 2021 by A D
I've had an account with them for almost my entire life. They're great and very easy to work with. I would recommend them to anyone in Dayton.
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April 2021 by marvin marable
Shannon Roberts is amazing! I've been banking with the credit union for almost 5 years now. Shannon Roberts have been a blessing for me in getting auto loans and repairing my credit. She's always available when I need her.Truly professional and excellent customer service. A true asset to the DFFCU team.
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April 2021 by Donald Jones
Being a member of the Dayton Firefighter's Credit Union is definitely one of the best financial decisions I have ever made. Shannon Roberts has been my go to person for all of my financial needs. She definitely has mastered the art of customer service and never hesitates to go above and beyond to ensure customers have the best banking experience possible. When it comes to credit support, getting the best rates on auto or home loans, Shannon Roberts is for sure the go to expert!
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April 2021 by Lynette Lowery
I have been banking with Shannon Roberts for many many years and I would highly recommend and have recommended Firefighters Credit Union to all my family. Shannon is very professional and prompt. She will also tell you your problem areas on your credit and will help you fix them. She and the staff at the credit union are totally AWESOME
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December 2020 by Michelle Griffith
They’ll work with you on obtaining loans and more. Very friendly staff and professional. Would highly recommend for auto loans and credit cards etc.
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October 2020 by Joshua Vaughan
love these guys. Always helpful and great people to deal with.
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July 2020 by A. Lynell Basey
I have worked with Shannon Roberts for about 7 - 9 years now. She has not always been at Firefighters but I have followed her wherever she goes. She is EXCELLENT. Even if she can’t help you that day, she will tell you what you need to do to get her assistance. I have recommended her to others and will continue to recommend her! Shannon Roberts is the name to ask for!
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June 2020 by Derrick Williams
I’ve always had an amazing experience and interaction with Shannon Roberts at FFCU! Shannon is attentive to my needs and works tirelessly to find the right financial option for me. Shannon is extremely professional and has a knack for making individuals feel very comfortable and ‘at home’ with her. Shannon is helpful and easy to work with which makes discussing financial options a relaxing experience. I have recommended Shannon to others and they’ve reported similar experiences back to me.
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June 2020 by Justin Ellis
Phenomenal customer care. Everyone is friendly and takes care of ANY need you have. Shannon and Jennifer and all the employees are like family. I’ve recommended this bank to ALL of my family and friends. If you have any questions they explain it to you immediately. There is no automated system giving you some robot catch all answer. I’ve tried other banks and have been frustrated beyond belief. DEFINITELY bank with Firefighter and Company and you will NOT be disappointed.
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June 2020 by jasmine stollings
Shannon Roberts is such an Amazing person! I have came to her in a crisis a few times and she worked things out for me QUICKLY. She has good info for me when car shopping both times and always available. She even gave me info and tips on how to improve my credit so that I could get better rates. She cares bout her member being happy and that important. Shannon gets 5 ⭐️’s from me! I’m a happy menber?
