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June 2024 by Terri Caprio
The cashier was very friendly and helpful. Their were clear signs on where to find things.
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May 2024 by Penny Plotner
Convenient but prices too high. Two items I wanted were out of stock
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May 2024 by Kevin Howard
Trying to apply a manufacturer's coupon for a prescription is like pulling teeth. Customer service doesn't understand the concept, the pharmacy will only help in person and if you do manage to get it applied it won't be applied the next time you refill. The worst part is they have a back alley deal with my insurance company that forces me to use CVS instead of pharmacies better suited to help customers
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May 2024 by Tracy Wheeler
I was previously getting 5 prescriptions filled at this location. And just like everyone else that's reviewed this store, there were CONSTANT issues. I waited in the drive through line for over 20 minutes. When it was finally my turn, the blonde who is ALWAYS rude closed the blinds right in my face. I got in the drive through line at 1:10. There were only two cars ahead of me. Plenty of time right before the 1:30 cut off due to lunch. I actually pulled up to the window at 1:29... So technically they SHOULD'VE helped me in the first place, it wasn't 1:30 yet. Anyways, I knocked on the window before the blind was even all the way down, was still ignored. I only had 2 scripts to pick up this time and they were waiting and ready to go. I then see this same rude blonde (I believe her name is Laura) walk out of the store. I pull around and tried to talk to her just to let her know how frustrated I was... She said I don't care, I'M ON MY LUNCH. I then called the store to talk to the pharmacy manager who was NOT HELPFUL. I told her at that time I was going to be switching all my scripts to a different pharmacy. She apologized that I felt this way, but didn't apologize for the way I was treated. But that she would put a note in the system. However, I am a procrastinator and didn't switch them right away. To my complete surprise and astonishment, I then go to get my next script a couple weeks later and that same manager I talked to said this is THE LAST TIME we will fill these for you. And that I would have to go to another CVS. I asked why, she specifically told me "that it was due to the incident in the parking" lot I didn't go to another CVS, I went to Walgreens, I've not had ONE issue by the way and this was about a year ago. So, if you're one to speak your mind, better be careful with these people. So, instead of an apology, I got denied from filling my scripts there because I complained? It's ridiculously rude and so entitled. Do not go to this pharmacy. Also I was in the store shopping for some deals yesterday (first time since the pharmacy incident).... Their signage is never right, they'll put sale signs where they don't go, leading a customer to buy the wrong item that's not included. I had to return a couple things and the store manager, Holly, was so rude and condescending. She talked to me like she thought I was stupid. Actually sighed and blamed ME by stating "you got the wrong items" when their items were in the wrong place? I will never spend another dime in that store. By the way, I'm a couponer and have saved them from possibly multiple lawsuits. I've taken expired MEDICINE to the counter AT LEAST 4 times in the past so no one would buy it. And no thank you, nothing. I bet you I've spent $2,000.00, in that CVS alone, within the last year and a half. I could almost guarantee they took a hit in sales when I stopped shopping there. There ARE two nice women who work there, one of them being Marilyn and one other woman at the register. At least they're friendly! Holly and the pharmacy manager seriously need more CUSTOMER service training on how to treat people. I saw in a review above... The reviewer stated "it's like they want less customers". And I totally agree. It's like they're consciously running people away. If I could given ZERO stars, I would've. I'm contemplating returning everything I bought from them yesterday (I got about $250 with of items, but after my digital coupons and extra bucks I had, I only paid a little over a hundred out of pocket) and spending my money where it will be appreciated! I wish I could tell these women to their faces how disliked they are... But they'd probably try to get me arrested for harassment. ? Oh, I forgot, when I first arrived I heard Holly and another employee talking about another employee (I'm assuming) could've been a customer with their track record. I heard the F word a couple times and the whole conversat
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March 2024 by Scott B
The "Vaccine Area" is filty. I checked in at the counter for my 2nd does of Zoster and was told to wait in the vaccine area. It's a chair at the end of an aisle. After 10 minutes, some guy hustles out from behind the counter, "Sterile gloves"?? already on. Ask if I'm there for the first Zoster vaccine. No, it's supposed to be the second. He says it's the same thing and proceeds.
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February 2024 by Christian Hess
I went to the Oakwood CVS on a Sunday desperate for generic Alleve. I bought 50 tablets that they charged over 11 dollars. I went to my usual pharmacy at MVH and the same number of tablets were a little over 3 dollars. I am sure this gouging is going on at all CVS stores.
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February 2024 by Robert Rubin
It's Sunday at 10:15 a.m.. Pharmacy "opens" at 10:00 a.m. Not open. I wasted a trip here.
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February 2024 by Matt P
Pharmacy (as other have noted) is absolutely horrible. The "head pharmacist" guy verbally made fun of a customer who had just called in. They used her full name (HIPAA violation) while loudly discussing her issues in a joking manner. Extremely off-putting. I'll be reporting this incident officially.
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February 2024 by K S
I've always had a pleasant, easy experience with this pharmacy, but a special shout out goes to the woman working the pharmacy window tonight ❤️ She clearly cares deeply about other's well-being.
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January 2024 by Tim P.
We were recently forced to come here by our insurance company. I wasn't crazy about it since I had been going to a rival pharmacy for 25 years. This place does the best they can. In the past several years multiple pharmacies have closed in their vicinity causing it to absorb all their customers, and recently a Pharmacist shortage has arisen. They due a large volume they weren't built for. I was used to very personal staff and prescriptions done within minutes but had to adjust and started getting 90 day supplies to minimize trips. Luckily the insurance lets us fill three times at the old one in case of unexpected illness.
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December 2023 by Chip Herin
Extremely poor customer service. Routinely prescriptions are not filled timely. No accountability from staff. Pharmacy occasionally closes because no staff available or closes the drive through window due to staffing issues. Consistently the worst CVS experience to the point my family switched pharmacies.
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November 2023 by Daniel Turben
Great customer service
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November 2023 by Andy Tieniber
Trust the reviews, the pharmacy here is horrible. The pharmacist doesnt know whats going on and neither does his little helpers. They'll screw you over any chance they get. If you for some reason still decide to pick your prescriptions up here you're a fool.
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October 2023 by Alli Shillito
Literally the worst.
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October 2023 by Martha Grauduss
The pharmacist refused to fill my husband’s prescription for pain medicine and he just had surgery so we had to call CVS corporate and they forced him to do it, but this was three hours later. Corporate said the pharmacist didn’t wanna lose his license by filling the pain medication prescription. He also had the excuse that he needed my medical benefits BCBS to personally tell him that they weren’t paying for it. This is never happened before and I don’t appreciate the pharmacist playing “God” with my husband‘s medication, especially after surgery. I’m moving all of my prescriptions out of the Oakwood CVS store as soon as I can I’m never going back there because I always always always have an issue at the that Oakwood CVS store.The only reason why I’m giving a one star is because I have to. ????? is what they should get.
