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February 2024 by Brian Newman
The Pharmacy is god-awful. I’ve lost count of the number of times they’ve failed to give me all my medications when I do a pick-up.One medication that I am on causes problems if suddenly stopped. The doctor sent the prescription in seven days ago. I went last night to pick up my meds. It wasn’t included. I called them at nine this morning and they said they’d have it ready by noon. I was supposed to take it this morning. At noon, I called to see if it was ready for pick-up. They said they were out of the medication. Then, I got a pharmacist on line and she said there was a problem with the prescription (seven days after they got it and after I ran out!!). I’d warn my worst enemy not to go here.
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January 2024 by Diane Popp
I have used this store for decades and trusted the now retired pharmacist. The new pharmacists have been terrific too. I have no issues with any of the staff!
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January 2024 by Enigma364
Pharmacy is terrible, don't waste your time or money.
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January 2024 by Juggalo Matt
My shopping experience wasn't bad but it wasn't great either the cashier was a bit slow getting to the register.
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September 2023 by Leslie Eakle
I just got out of surgery today. My medication was called in at 8:45 am I also spoke with the pharmacist named Kingston and he said my prescription would be ready by noonI showed up the first customer after lunch. Not ready so I went in walking on my fresh cast.I asked the clerk named Kirsten how long it would be and she acted like she didn't hear me.... cricketsSo I asked Kingston the pharmacist and he said GO SIT DOWN!!I tried asking him questions and he refused to speak to me as well. I thought middle school was over but he gave me the silent treatment. That seems to be a trend around there?I felt so devastated and degraded horrible place stay far away my friends!!
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September 2023 by amanda skilken
Horrible pharmacy staff at this location!! Called to schedule a convenient time to pick up and was told the wrong date, when they were closed. Called very next morning to rectify the situation and was met with resistance, lack of concern, and rudely interrupted. When I picked up everyone there was callous with no empathy.
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September 2023 by m joseph
Everybody's right this is the worst pharmacy. It takes some days to fill your prescription. The pharmacy doesn't open up at 9:00 they open up when they feel like it. All the employees are rude it's just been so frustrating I ended up transferring my prescriptions I would rather drive farther and know my prescriptions will be filled when I asked then wait for three or four days for this one
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July 2023 by Robert Arnett
Went to the emergency in the morning. The hospital gave me three shots two prescriptions to for pain I go to CVS on Wilmington avenue pharmacy is closed. So I couldn'tpick up my pain medicine I called the manager and ask why were they close how am I supposed to pick up my prescriptions the lady said there's nothing she can do about it and hung up on me so I guess I'm just s*** out of luck till tomorrow either that or go back to the emergency I guess that's what you get when you use CVS pharmacy on Wilmington ave horrible service
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July 2023 by Jason Bridges
Only rating based on exterior maintenance of this location and the other location on Wilmington and Dorothy lane. The properties are not being maintained. The grass at this location is over 1ft tall. There are weeds growing at both locations. Very unappealing for customers and the community that supports their businesses.
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July 2023 by Kelly Walden
This CVS location continues to go down hill. I have been a customer for over 25 years and it is so sad to see they no longer care about the service or appearance of this location. The store does not look clean, they are out of stock on many products and the grass has not been mowed in weeks and is easily over a foot high.
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May 2023 by Kathleen Weidner
I had Covid and have 5 high risk factors. I had already had 2 episodes where my lungs felt like they'd collapsed. My doctor called in Pavloxid to the Dorothy Ln CVS. I was trying to call them to see if it was ok for a friend to pick it up for me as I was sick. I called multiple times to the pharmacy and the front desk with no answers. I called this CVS and could only get a front store clerk who proceeded to tell me that no one showed up at the pharmacy at Dorothy Ln that day, so I couldn't get my prescription. I told her it was the last 5 of the 5 day window for me to take it. I asked if they could transfer my RX to Walgreens, she refused to do it saying they couldn't. Then she proceeded to tell me that she was a licensed STNA and that she knew for a fact that no one dies from Covid anymore, and I would be fine.I asked her if she would feel the same way if I was in there breathing on her. Right away she accused me of threatening her.I said no, I am just asking you a question based on the medical diagnosis you just gave me. She got irate, accused me of threatening her. Put a note on my file, and I was banned from ever getting any prescriptions from any CVS ever again. They didn't even care to hear my side of it. What on earth makes them think I would ever put my life in there hands again anyway?
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February 2023 by Kathy Swanberg
Long lines, grouchy employees not helpful, feel sorry for bothering them. (In pharmacy)
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February 2023 by Jill Caldwell
Hospital called prescriptions in after major surgery. When we arrived we were told to come back in 1 hour. After am hour we returned and only one prescription was filled and was told to come back I another hour. I quit. Calling Dr to change pharmacy. Thank you for enlightening me to change.
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January 2023 by Dave
Can't seem to ever fill your prescriptions at the same time, even when the doctor sends them all over at once. They always have an excuse on why they need to fill them on different days
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January 2023 by Scott Fox
How are you going to tell someone that their medication will be ready at 5:11p and when you show up at 5 the pharmacy is closed. Ever since the male pharmacist left this pharmacy has gone down hill. I will be going to another pharmacy from now on.
