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January 2024 by Lora 1967
Best store visit. TRUTH From Ross was refreshing! He was respectful and attentive to me.I recently Paid off a phone that I had gotten through cricket. I decided to get a new phone. I was looking for the Samsung 23 ultra. I called several of the cricket stores in the area trying to find this phone. When i called one of the stores the employee told me they could order it. If I just wanted to come in and get one. So i was on my way when I was still calling area stores. So I called spoke to ROSS an employee there. He tells me they can not order it and that they no longer carry that phone and to call him back and let him know if they do ?. I got there HE HAD LIED to me! to get me there. When I got there in hooes of me buying an alternative phone! I left!I called Ross back Ross back and he said to come in and would hook Me up. He promised to be as truthful as he can be. I told him I just wanted somebody honest.When I get there the store is a really nice store.He's very polite, Friendly and very nice. He knows his products AND knows them well!Hhe knows what all of them are capable of. He was so much help me choose which one was best for me. he hooked me up with a good case and a charter brick that I needed for this specific phone. He's very intelligent.He watched my price so to stay under thr amount of money. He was very economical.He knew where to stop on the amount to keep me going to the next tax bracket.?He taught me things that I didn't know like, I didn't know that you have to use original cord that came with the phone or it voids your phones warranty. ROSS was an excellent salesman.with me. He is really really good. And Honest and very respecul.that's hard to find! AND He told me if you have any questions call him. And he MEANT it. He explained a lot I didn't know and different features. He explains things really well.I also got everything at a decent price. Not the phone I wanted but I'm OK with this alternative. And case. So Please, please if you're buying a phone. Go to this store and ask for Ross because knows his business. I highly recommend going there anytime you want to deal with cricket. I am in Xenia but it was worth the drive to need anything.A+ Seller Highly recommended That's the only place I'm gonna go from now on. Ross makes it worth the trip.
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January 2024 by Eric Crawford
Great customer service
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July 2023 by Qkeisha McCain
Customer service and patience was amazing I had a great experience Rick was amazing
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November 2022 by ghost kitties
Guy handling my phone ishue was friendly; but didnt resolve my problem with my phone's lack of service g's that I fully paid for.
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November 2022 by Linda Payne
I give Nick a big a I really appreciate what he did today
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October 2022 by Anthony Hopkins
The Cricket Wireless Store fixed my phone for me. I had a total of 90 viruses in my phone.
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June 2022 by Tom Bettker
Awesome service from Alex he signed me on PPP and fix all my problem
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April 2022 by Roni Bell
Alex took very good care of me and my fiance. He was very attentive,patient and knowledgeable! Helped us choose the best deals and offers without seeming intrusive. He handled us both efficiently And in a timely manner. Customer service skills is on point. I'll definitely recommend this location. Ask for Alex
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April 2022 by Rose Elhegazy
I wanted to share my experience at the cricket store listed at 4235 W. 3rd St., Dayton, OH there was a young man by the name of Alex he was very helpful he was pleasant and kind and very intelligent I would recommend this location to any and everyone that I know I am not even a cricket customer I am a T-Mobile customer but I would highly recommend anyone that is looking for new service in a new phone to visit the cricket store at 4235 W. 3rd St., Dayton, OH 45417 and asked to speak to Alex he’s great
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February 2022 by Martha Harden
My transfer experience went very well, thanks to Alex, he was very helpful and knowledgeable and got me together ! Thank you so much !
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February 2022 by Twila Wallace
Alex was an awesome customer service representative. He was very helpful and explained everything regarding my new phone.
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February 2022 by Aisha Shaw
Great customer service! And switched everything from my old phone over to the new one. Fast service as well!! I would definitely recommend Alex.
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February 2022 by Albert Dennis
Wife and I came here to upgrade her cell to a 5G. Alex was so knowledgeable on the products and promo's, we went ahead and upgraded both or cells.Highly recommend coming in and seeing Alex and letting him help you get the best deal.
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February 2022 by Thomas Terrell
Alex it was very helpful and very informational for me to get the phone that I needed to take care of my business I'm very secure with his service and look forward to years of serving with him
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February 2022 by Toni Davis
Alex was great with his service. Made sure he help me with everything I needed. So thanks