Bockrath Flooring & Rugs is a family-owned flooring store that has been serving customers for generations. They offer a wide range of flooring options, including hardwood, which recent customers praise for their expert installation that exceeded expectations. The team of professionals is dedicated to providing high-quality work, with one customer describing their new hardwood as old style real work perfected. The store also features a unique Rug Studio, created in 2015, where customers can customize rugs to fit their specific room dimensions and shapes using any carpet sample from the showroom. The team of rug artisans cuts and binds the chosen carpet to finish the rug, offering a personalized touch. Customers have appreciated the helpful and friendly staff, with some taking home carpets to try before making a decision, and others receiving thoughtful gifts like candles. Recent reviews highlight the professionalism and care of the employees, who recently installed a new bathroom floor and did a fantastic job. Customers also mention their positive experiences with the store’s customer service, from start to finish, and the quality of products offered. Many customers have praised the installation of LVP flooring, noting the installers' thorough work with no damage to walls or trim, and the finished product’s great appearance. One customer appreciated the expertise of Dave, who guided them through selection and coordinated every step, with installers Rich and John working tirelessly to move furniture and produce a perfect installation without damage. Overall, Bockrath Flooring & Rugs is known for excellent customer service, a wide variety of flooring options, custom rug creation, and professional installation, making it a top choice for all flooring needs.
Very impressed with the selection. Rachel was very helpful, and I am very happy with how my flooring turned out.
December 2025
Professional, customer focused and solution oriented. Installation crews are the best we have experienced. Even the delivery persons are engaged in ensuring customer satisfaction.
December 2025
Fantastic experience - from picking out the carpet to installation. Everything went smoothly & we are super happy with our carpet! Thanks Doug, Greg & Logan!
