Bob Ross Buick GMC is a dealership with a large inventory of trucks and SUVs, offering a wide range of new and used vehicles, as well as service, parts, tires, and accessories. The staff is trained, certified, friendly, and prompt. Their service department provides excellent service and excellent quality of work. Customers report that the staff keeps them informed with almost daily updates on the progress being made on their vehicles. They do an amazing job on repairs, making cars look beautiful and fixing damage right. The service writers advocate for their customers, helping to resolve issues with insurance companies to make things whole. Communication with insurance companies is generally easy. While most experiences are positive, noting trustworthy and reliable service, there can occasionally be misunderstandings or issues, such as a missed step in paperwork or an unpleasant smell in a car after service. However, the business works to quickly take care of any problems. Many customers state they would definitely recommend them to anyone.
THANK YOU Michael Moore- VOSS Collision Shop Manager for finding a Remanufactured engine for my Chevy Equinox. Also, thank you Jim Walsh and the technician at VOSS HOSS Recon Shop for installing my new engine. Excellent Service!
July 2025
Everyone was great! Great customer service! Buffy and Gurnay were awesome!
July 2025
Excellent service and excellent quality of work, Sandra my service writer was always in contact with me and kept me informed on the progress being made.