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February 2024 by Scott O.
Best buy has announced that they will no longer be selling movies. They will no longer stock new releases, I went out and I bought a big 4K TV and a 4k blu-ray player And now they will not be stocking any movies... Is where is the logic in that. I will never go back to best buy, They do not care about their customers.
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February 2024 by Chase Steele
READ BEFORE BIG PURCHASES AT THIS LOCATION:We bought an open box TV from this location which was listed in "excellent condition." Directly from best buy's website, excellent condition *should* mean the following: "look brand new — with no physical flaws, scratches or scuffs — and include all original parts and accessories (or a suitable replacement). The product will be in its original box (or a suitable replacement)."The TV we received was NOT in the original box. In fact, we were given a 65 inch TV in a 77 inch box, and when we received it there was no padding on one side of the TV (it was able to slide around inside).Even worse, the TV came with no legs, no remote, and no instructions/packaging. The advertised panel which should have been included to cover the wire-ports was missing. The only thing in the box other than the TV was the power cord.Despite this going against their own company policy, and despite spending ~1800 on this TV, the management offered nothing for our trouble other than a refund. Given the fact that this false reporting of an item's condition likely violates Ohio Consumer Protection laws, we were quite surprised by their poor customer service.They lost our business for this purchase and lost all our future business.
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February 2024 by Joseph Lammers
Best buy is always awesome. A.C. was awesome. Justin was great. I need to make a flashy high-$ acquisition soon: so I went in at 7p to just scout. Admittedly it's late on a Monday and I made a bee-line to the bathroom when I walked in: but it took 10 minutes for Justin to finally ask if I had been helped after I had been doing my best impression of a very lost, scared, and confused person. But, once I needed someone - Justin was on it and AC seemed like a pro.
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January 2024 by Donald Corbet
Had th TV we were looking for at a fair price.There's still a need for 'physical stores' and sales staff.
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January 2024 by Anthony Pierce
Great selection of products and I've always had a good experience with the staff.Good for a quick in-and-out shopping visit
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January 2024 by Stuart J Wright (Stuey4fingas)
Usually pretty quick in and out
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January 2024 by Marvin Jackson (Chipeo da prince)
Whenever you want to get any of the top electronics of this time Best buy has the latest in the city
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January 2024 by MARIA ROSA MARTINEZ
They helped us... especially with the language, Tania speaks Spanish.
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January 2024 by Misty Cotton
Took other customers after starting to help us. They were nice but slow.
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January 2024 by Christopher Levinson
One of my favorite stores to shop at.
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January 2024 by Laron Henderson
Needed a new keyboard after I broke mine! Went right in and picked up a new one! The lady was really nice and helpful in getting me a new one!
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January 2024 by Johnny Miller (Rolling Thunder)
The cashier fingernails were so long she could hardly type on the screen. Could not answer a single question about a warranty. Acted like it was a chore to bend over and scan the bar code. We did get a good deal on our TV though.
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January 2024 by jack paulden
Staff were Excellent!!!
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January 2024 by Ryan Vernon
Ordered a 300$ router online, i get to the store and it got canceled but the router was there?? So now have to wait till the money returns and buy it again…. Seems like someone just didn’t wanna pick it off the shelf..
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January 2024 by Kevin Stafford
Sent on a wild goose chase.
