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July 2023 by Kara Frank
Have been coming to this branch for years, Matthew W especially made my last visit enjoyable. Very helpful guy!
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July 2023 by amanda kaiser
Crystal k is always so kind and helpful any time I call. I moved out of town and she still always gives me amazing help and service when I call or come back into town. Absolutely awesome branch!!!
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July 2023 by Kimberly Kisner
Everyone is helpful. The manager Kailey Workman always answers any questions I may have and seems happy to do so.
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September 2021 by Lisa Schaffhauser
I have never had a problem until today. Today at the Damascus office, Kaylie was very rude and unhelpful.
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April 2021 by Jessica M.
I have an auto loan with Farmer's National Bank presently and I would not ever, under any circumstances, do repeat business with this bank. They assessed me a $150.00 prepayment penalty on the account for attempting to pay it off early. I have paid off every auto loan I've ever had with other banks, and none of them charged such a penalty. I called to try to have it waived and was redirected through numerous people over the course of a couple days. I now have to pay 32 cents per month by check for the next six months because the account balance is $1.90, and if I pay the remaining $1.90 immediately the $150.00 prepayment penalty will be assessed. Take your money elsewhere, not to Farmer's National Bank, unless you want to deal with ludicrously unwielding customer service and predatory lending involving prepayment penalties. There are plenty of other banks (most, in fact) who will NOT charge you such a fee. Had to give one star to leave the review, since zero stars isn't an option.
