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“We drove an hour away from home to go car shopping at a different location and it was the worst experience ever, we were really hesitant to keep shopping for the day but decided to give it a go. We came to Al Spitzer and they were nothing but welcoming as soon as we walked in. We called ahead and they had the car pulled up and in the parking lot ready to be driven for a test drive. Throughout the process, everyone was exceptional- you could tell they all genuinely cared and had our family in their best interests unlike other place who treat you like your a transaction. They made the process fun, easy, and met all of our needs and then some. When the deal was done, the gave our car another detail (not that it needed it because it was already clean) and filled up the tank. 12/10 recommended Al Spitzer Akron!”
“Even though it was 10 degrees outside and the snow turned the bay into a lake and 5 of us pulled up almost at once, the guys working Monday night were so kind and efficient and friendly.”
“This company, but especially the owner is an incredible human being. He corrected something that to us was serious and possibly expensive, but to him it was just a quite literal 2 minute fix, he charged us nothing. Ever since that beyond wonderful first encounter, they have been our mechanic for years and years. I should have left this review several years ago, but as we turn back to KB again for issues with our car, this served as a good reminder.”
“I was right on mileage for this change but it has been 9 Months since we did the Full Synthetic 5W-30. I like how careful these techs are. They pull the old oil out through the dipstick so no chance of of drain plug issues. Unless I am at the Ford Dealership I always come here.”
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“This was the most professional auto shop we have dealt with. Steve was straight forward and everything was handled in a timely manner. They also dealt with the insurance adjuster (we got flooded) and answered most of our questions before we asked.”