Hardware Stores in Cuyahoga Falls, OH

“Great variety of tools at reasonable rates. As a DIY'er, I don't want to spend a lot of money for contractor grade tools, although they offer those as well. Harbor Freight offers tools priced for us all. Participate in the Intrack program and get free gifts that are useful. The staff is knowledgeable about their products and can help guide purchases. Talk to Mike or Tyler. It's my first stop for tools, and I highly recommend you try them out.”

“I'm 30 seconds from the hardware hardware and I can most of the time find what it's the time fun what I need there and it's always an oddball item some kind of bolt washer screw or something that you wouldn't think of I think of they will have I just recently got some all thread there to make my Stab links for my truck . Is worked out awesome”

“Clean, organized, pro desk employees are all cool and deserve rasies. The Milwuakee reps need to step up their game though. For 5 years they have promised me a t shirt and I haven't gotten one. I find this ridiculous. I haven't wore a shirt in years now and people treat me like an animal. I want to be cool and a good carpenter but it's hard without my promised free Milwaukee shirt. If I could get at least two Milwaukee stickers to cover my nipples I'd hold up till the next freeze. Jesus was a carpenter and not only was he the only son of God BUT he had a free promised Milwaukee shirt!”

“Store is well stocked and tidy. Alex (manager) was very friendly, helpful and courteous! We witnessed a rude customer being difficult with him and his patience and calm attitude were commendable!”

“We are not frequent shoppers at that particular location, but my husband recently worked a project nearby and this location was very convenient.
We had rebate cards (our 11% rebates) saved up and at his last trip he handed the cashier two of our cards. The cashier scanned the smaller amount, but not the larger amount, but kept the card. My husband was in a hurry (like contractors are when they have to leave the job to get something real quick) and I noticed it in the evening when I added the receipt into the books. At first we thought, ok, that money is lost, maybe the cashier even put that in his own pocket, but then I saw the option to email the front desk, so I did and explained the situation, emailed a copy of the receipt and all the info I had from the Menards website where you can precisely doublecheck your rebates. I did not have much hope, but to my surprise I got a phone call and an email that same evening, and the front desk manager told me she had found the card, it was never scanned and she would mail it back to me.
I appreciate the honesty, this is how companies make customers happy. Thank you again Michelle Sp.”