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May 2024 by Deborah Hackbarth
More places should have a Bonnie work for them. She was kind, sweet and very helpful. Give Bonnie a raise she deserves it.
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February 2024 by Emily Giermann
This pharmacy sucks so bad, especially these two ignorant employees. This Erin chick acted so rude and inconveinced when I asked here qlthe simplest questions. Ten minutes later, I find out that she didn't even know what she was talking about. Negative attitudes are bad enough and then to see how she acted and obviously doesnt even know how to do her job or know what she is talking about is comical. There is this one short guy who is a pharmacy tech (Christian maybe) and he's on a power trip or something, doesn't even say goodbye just hangs up the phone. He definitely should not be in a role that deals with people because he has been very rude on multiple occasions. They take forever to answer the phone and when they do, you're on hold for ten minutes with that super annoying music. They say they are going to take care of something and obviously don't communicate with each other. If you are looking for a pharmacy, DO NOT GO HERE. They are super slow, unprofessional and far from friendly. If they hate people so much they should probably find a job that doesn't deal with the public. Don't get upset or irritated by their nonsense. They aren't worth it. However take the time and let corporate know because these type of people don't deserve to have their jobs (especially these 2) if they treat others this way.
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February 2024 by Jaymie Lemmon
Arin in the pharmacy is awesome! Thanks so much for being great!!
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January 2024 by Zero Axis
I love this location. The manager is wonderful and everyone greets me when I come in. Very well stocked and super clean. The pharmacy is also fantastic and they have gone above and beyond for me on multiple occasions. You have a great staff. Please make sure that you give them all the praise that they deserve!
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January 2024 by Amy Justice
I stopped in to get my shingles vaccine and the girl in the pharmacy (I didn't catch her name, I wish I would have, younger girl with sides of her hair shaved) was the nicest girl ever. Her kind attitude and friendly demeanor made my whole day better. The world needs more people like her!
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January 2024 by Natalie Scott
Kimberly The Pharmacy “Manager” is probably one of the rudest!!! She is a straight B everytime I am forced to use this pharmacy!
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December 2023 by sam hughes
Once again, whatever famous Northeast Ohio CVS's where no one knows how to do their job. I don't know where in Ohio to go to CVS but I have no faith in any of them because all of them are terrible and I have to go to them because my work uses them as their prescription provider. So CVS corporate get your act together because every single northeast Ohio location is terrible.
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July 2023 by John Henry
Great place, great staff, and great pharmacy.
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June 2023 by David Wilson
Bad smells
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March 2023 by Mike Burdette
Here's a tip: don't tell the person calling that their prescriptions are ready if they aren't. I have no idea why you'd lie about such a thing (or why it would take you 20+ minutes to fill one prescription anyway), but it's not a great look. Especially when I have a limited time to pick up the meds for my disabled mother before work, because now she has to wait until I get done.But hey, when there's no repercussions to how you act, I guess you can just lie as much as you want. Not like you'll be held accountable, right?
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February 2023 by Gregory Smith
Store Manager Vanessa runs a tight ship! Her staff of Patty, Anthony, Katie, and others are professional and are always eager to help me and my family find the right products. Pharmacy Manager Kim and her staff are also professional and always take the time to answer my questions on prescription or non-prescription medications. This store rocks!
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November 2022 by Anonymous
2 time in several months they can't fill prescription. Last time they found pharmacy to fill and transferred the prescription. They just keep sending me text it is on order. When I called they told me I have to call my Dr and have them send it a different pharmacy when they have the current script. This location is sure going down in customer service.
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November 2022 by Robert Rainey
The convenience for the pharmacy to be open Sundays from 10 am until 6 pm is very nice.
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September 2022 by Stephen B.
My prescription will be ready by 1:00 today. You can pick it up anytime after that. No, you can't. The pharmacy is closed from 1:00 - 2:00. Surprise!! It would have been nice for your recording to inform me of this instead of making me (and probably 90% of other people) listen to information that doesn't pertain to us. "You will be notified when your order is ready" That has never happened. Pleasant attitudes do not exist. I wish my insurance would allow me to go elsewhere.
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August 2022 by Momma Knows
worst customer service , it took 3 phone calls and 30 minutes of my time to try to refill my script. They never have it in stock. I fkn hate CVS
