Cascade Mazda is the oldest Mazda dealership in the area, serving Cuyahoga Falls, Hudson, Stow, Monroe Falls, Peninsula, Bath, Fairlawn, and surrounding communities since 1974. The dealership is known for its outstanding customer service and dedicated staff. Customers often praise the friendly and professional team, with Kai in the service department being highlighted as exceptional, providing top-notch service. The sales team, especially Jake Lehman and the brand manager, Jason DeMoss, receive high recommendations for their honest communication, knowledge, and effort to find the right vehicle. Customers appreciate the smooth and straightforward buying process, with no high-pressure tactics involved. The finance team, including Jennifer Hikade, is also praised for making paperwork easy and friendly, creating a welcoming atmosphere. Cascade Mazda’s staff goes out of their way to help, often working hard to find vehicles, resolve issues quickly, and ensure customer satisfaction. The dealership’s integrity, helpfulness, and dedication to doing business the old-fashioned way make it a trusted choice for many in the area. With a history of excellent service and a team committed to customer happiness, Cascade Mazda continues to be a top dealership for Mazda buyers.
I recently purchased my 2025 CX5 premium plus from Cascade Mazda and I could not be happier. Shout out to Brendan Daniels for all of his help during my car search. Brendan is very patient and professional and I would recommend him to anyone who is in the market for a new car. Zoom Zoom!
August 2024
Kai at the service department is just the best I ever dealt with in history of dealership, my car feels great and customer service is top notch , Veronica is also great 1000% satisfied
August 2024
Great experience buying a car! I highly recommend seeking out Jake Lehman as your sales professional and speaking to the brand manager Jason Demoss with any issues. Jake made the process a breeze with his prompt and honest communication and ultimately provided the best price on the car. No issues at all!
