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March 2024 by Jamie Jamie
clean professional sympathetic ladies Throughknoe what they are doing.I was so worried about my hair, not because I had done anything bc I'm clean (test proved it) but I am a hairdresser and didn't want my hair messed with. Plus I'm always worried about disease germs infections stuff like that the lab is so clean all the equipment is sanitized properly and you don't have to worry anything about as far as that goes.The girls at the lab had so much sympathy and empathy for us having to give so much hair urine blood and nails. All the girls at arc arc point labs Labs were amazing. Pat is great with the hair she takes LITTLE SLIVERS from places to make it as if no one ever touched your hair. All that worrying for nothing you guys are amazing and thank you for being so caring ....Definitely go to arcpoint labs if you need a drug test or 8 of them !!!The price is the lowest in STARK f&u SUMMIT CO. IF you have to pay for it your self.Thanks again ladies for making Bisquick and doing an efficient job.
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March 2024 by Joe Kavosick
I am compelled to express my heartfelt gratitude to Patricia, Ken, and the exceptional team at ArcPoint Labs for their unwavering kindness and professionalism throughout my multiple visits to their facility. Each encounter with them has been marked by an unparalleled level of care and dedication that has truly left a lasting impression.From the moment I stepped into ArcPoint Labs, I was greeted with warmth and respect. Patricia's welcoming demeanor immediately put me at ease, and her genuine concern for my well-being was evident from the start. She took the time to listen attentively to my concerns and patiently answered all of my questions, demonstrating a level of compassion that went above and beyond my expectations.Ken, too, exemplified the highest standards of professionalism during my visits. His expertise and attention to detail were evident in every interaction, as he meticulously guided me through the testing process with precision and care. His commitment to providing accurate and reliable results was truly commendable, and I felt reassured knowing that I was in capable hands.Beyond their professionalism, it was the genuine kindness and empathy of both Patricia and Ken that truly set them apart. Despite the busy nature of their work, they always made me feel like a valued individual, taking the time to address my concerns and alleviate any anxieties I may have had. Their compassion and understanding made what could have been a stressful experience feel surprisingly manageable, and for that, I am incredibly grateful.I would also like to extend my thanks to the rest of the team at ArcPoint Labs, whose contributions have undoubtedly contributed to the exceptional level of service provided. Whether it was scheduling appointments, processing paperwork, or simply offering a friendly smile, each member of the team played a vital role in ensuring that my visits to ArcPoint Labs were as smooth and seamless as possible.In conclusion, I cannot speak highly enough of Patricia, Ken, and the entire team at ArcPoint Labs. Their professionalism, kindness, and dedication to their work have left a lasting impression on me, and I am truly grateful for the exceptional level of care they have provided. I wholeheartedly recommend ArcPoint Labs to anyone in need of their services—you will not find a more compassionate or capable team anywhere else.Thank you, Patricia, Ken, and everyone at ArcPoint Labs, for your outstanding service and for making each visit a positive and uplifting experience. Your kindness and professionalism have not gone unnoticed, and I am truly grateful for everything you have done for me.
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February 2024 by Jerome Boots
Insurance check up - nice people. Great experience. Courtney was friendly and efficient
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January 2024 by Susan O'Karma
My husband and I went as walk-ins to apply for TSA PRE-check. Entire process was quick and painless. Courtney provide excellent, pleasant and expedient service. Highly recommend them and Courtney!
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January 2024 by Paige Kern
Definitely the best lab I’ve been to. I had such a hard time finding a lab able to do the genetic test I needed, but Arc Point was immediately willing to do it. Courtney was incredibly nice and obviously knowledgeable. I didn’t bruise at all (and I usually do pretty badly), and she went out of her way to make sure my discomfort was minimal. I was really dreading this test, and I appreciate that she made the experience turn out to be just fine. I was also in and out in 10 minutes. If I ever need lab work again, this will be my go-to!
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November 2023 by LeeAnn Laspisa
Very easy to use check in process. Courtney took care of me and did a great job explaining everything. She was also super professional and sweet with a not so nice person.
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July 2023 by Mel Do
Wow, this is one of the best labs I’ve ever gone to. I’ve been to a few. I arrive 15 minutes late. Expect it I’d have to reschedule. They came out with a happy face on super friendly and told me no problems but I would probably have a little longer wait because some people arrive before me and had current appointments. They still got me in in a really fast manner, I was in and out in less than a half an hour. The woman who did all my lab work was very friendly kind and had a happy demeanor. I can’t say enough good things about this lab. I plan on coming here for any future lab work that I need.Their unit is a little harder to fine because it’s not in the front of the building by the road it’s in the back of the building. But it does have a vivid picture of their name and unit 4.In addition to help you find an easier look for the Arby’s and go in the Arby’s entrance. The building next to Arby’s a red brick building and you’ll drive between that and Arby’s and go to the very back turn right and the lab is in the back of that red brick building right next to Arby’s.
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July 2023 by Car LaS
Wow, this is one of the best labs I’ve ever gone to. I’ve been to a few. I arrive 15 minutes late. Expect it I’d have to reschedule. They came out with a happy face on super friendly and told me no problems but I would probably have a little longer wait because some people arrive before me and had current appointments. They still got me in in a really fast manner, I was in and out in less than a half an hour. The woman who did all my lab work was very friendly kind and had a happy demeanor. I can’t say enough good things about this lab. I plan on coming here for any future lab work that I need.Their unit is a little harder to fine because it’s not in the front of the building by the road it’s in the back of the building. But it does have a vivid picture of their name and unit 4.In addition to help you find an easier look for the Arby’s and go in the Arby’s entrance. The building next to Arby’s a red brick building and you’ll drive between that and Arby’s and go to the very back turn right and the lab is in the back of that red brick building right next to Arby’s.
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July 2023 by Nick
Was told my DNA test would be court admissible for 400$ only to find out through various agencies that I was scammed and it is not court admissible. Don’t go here, go to CSEA that’s what they won’t tell you.
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July 2023 by Carol L.
Wow, this is one of the best labs I've ever gone to. I've been to a few. I arrive 15 minutes late. Expect it I'd have to reschedule. They came out with a happy face on super friendly and told me no problems but I would probably have a little longer wait because some people arrive before me and had current appointments. They still got me in in a really fast manner, I was in and out in less than a half an hour. The woman who did all my lab work was very friendly kind and had a happy demeanor. She was amazing at taking blood. I didn't feel a thing and she needed several vials. I can't say enough good things about this lab. I plan on coming here for any future lab work that I need. Their unit is a little harder to fine because it's not in the front of the building by the road it's in the back of the building. But it does have a vivid picture of their name and unit 4. One last thing the lab is behind the Arby's so if you look for Arby's and go into the Arby's entrance, drive all the way to the back the building that's kind of next to him behind Arby's. It's in the back of that building.
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May 2023 by Luke Devine
Walked in and they turned me away for no reason
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February 2023 by Hayllie Schmucker
Most unprofessional place that don’t know how to treat people. I’d give no stars if I was able.?
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October 2022 by Mohamed Hassan
Avoid this place at all cost. I took a urine test and was told my temperature was 100.5 according to them and Exceeded the 100 degree. And yet they put on the remark/comment section, “ The first sample temp is 100 and the dot urine temperature has to be from 90 to 100 so I don’t know where the issue was; maybe my color skin but they were trying to make me test again which was fine with me but I couldn’t drink enough water to re take the test for them. They will do anything to benefit their interest but not the customer and that’s bad for business. I hope they learn from their mistakes and be professional. It says on the remark: first sample temp is 100, your staff put that, you can check it for yourself! So how does one urine have 2 different temperature? I really don’t understand that. Just treat people with some respect and dignity and your business will do better that’s all
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April 2022 by Denise Kotz
Very friendly staff.
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April 2022 by linda
This place saved me from having to do another month of scram through their blood testing thank you so much you really don't know how much I appreciate everything. The staffing were wonderful and friendly thank you again.
