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“I have nothing but good things to say about Dan Crego and his staff. I own a business and there was tons of paperwork to go through when owning a business to get any type of refinance. Dan and his staff did a wonderful job and in a timely manner, I would recommend his services to anyone. Thanks for the help and patience.”
“Tellers are always great to me. They are always smiling it seems and happy to see you. They have always seemed to go above and beyond the call each time I’m there and this isn’t my “home” location either so they don’t know who I am or have any reason to help as much as they do. Lost a debt card recently and the manager instantly took me into her office to get everything squared away. Was a huge help and got me in and out of there in less then 5 mins with a new debt card in hand as if nothing had happened. Can’t state enough how helpful and great this location is. You’d be crazy to not go to this location over any other.”
“I live 40 minutes from this branch, which is still the closest since they closed a closer one during Covid. I walked in to make a deposit and walked back out in less than 5 minutes. I like the big bank capability when it comes with small rural town service, character, and values like this branch makes possible. It's even better than the one I used to use. Very comfortable setting and atmosphere.”
“If you're looking for excellent customer service, amazingly friendly people, and a hometown credit union the Piqua branch is the place for you. They consistently go above and beyond to ensure your complete satisfaction. I recently received a fraud text alert notification from MyUsa. Somehow scammers had obtained my credit card info and attempted to use it to pay for a $300.00 purchase. I immediately canceled my card and requested a new one. When my card didn't arrive from corporate in the promised time, I stopped by my branch to let them know. Now I'm going to give a HUGE shout out to MacKenzie Sasks, the very nice girl who somehow manged to have my new card in less than twenty four hours. She said it would be at the branch office by three o'clock and it was. Even more impressive is that she called me at home at 2:55 to tell me it had arrived. What???? Actual caring customer service?? Yes indeed! Great job Piqua branch!!!”
“Today I went into the troy location for the first time and needed something to accommodate convenience of having to go to a branch to make a loan payment every month or mailing out a coupon. The way I was explaining it was becoming confusing which then made responses confusing as well but the two ladies who helped me were so beyond patient and kind and trying their best to understand and help. Quickly we were on the same page and found a solutionthat I am very pleased with! Most of all i was pleased with the wonderful service I received today! Thank you I believe it was tawnie and Marla.”
“Beautiful Bank in Downtown Piqua. I took pictures outside only. Fifth Third Bank has been in Piqua for many years. This Building was Formerly Piqua National Bank.”
“Very professional service, Carrie greeted me at the door for some documents I needed notarized. She provided two employees for witnesses and they were very pleasant. Overall great experience.”
“This Chase Bank is great with their customers. I have to say I was very happy with the way they treated me. There was a very special employee who helped me with opening a new account, and her name is Jenny, a wonderful employee who helped me with all my concerns and questions. Thanks again, Jenny. I definitely recommend this Chase Bank ??”
“Friendly please. I started doing business for the New Carlisle Eagles, cause I didn't want to drive 32 miles to do it. They got me all set up and was able to do it easily. Thanks ladies”
“Very personable and knowledgeable staff! Addresses you by your name and generally concerned about how your day is going etc!! Attire is appropriate and businesslike!”
“I have been serviced by a lot of banks and none are more friendly then this location. They are very helpful, go above and beyond to help and truly treat you like a friend.”
“The CSR I had today was amazing, and so patient. She really went above and beyond. I believe her name was Espinoza. I apologize if I butchered her name.I work in Piqua, but come to the Troy location. Piqua location will let an older man loiter and solicit for Donald Trump. I'll take my money without a side of cultist. Thank you, Troy location. It seems that you get it. By get it, I mean, common sense.”
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“I had an outstanding experience with Abbey Credit Union. This is an huge thank you “shout out” to Kaity Hayworth⭐️⭐️⭐️⭐️⭐️she went above and beyond for me along with Chief Executive Lisa & they moved mountains, empowering another woman (me)?? in pursuing my financial goals.?? Kaity did not give up! Abby credit union is lucky to have these ladies on board and as a whole this credit union is wonderful with so many benefits that are unheard of at other banking institutions.
I highly recommend their services to anyone that is looking to change banks or credit unions. I have been doing business with them for three years and everything has been positive. They will go above and beyond to help you. Can’t say enough great things about Abbey. Thank you Kaity & Lisa. Sincerely, Melissa West”