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August 2024 by Austin B
Had an appointment for service today. Our brand new car finally needed tires rotated, oil changed, and a recall taken care of.
35 minutes later I was out of the door. No, it's not a lot of work, but boy I wasn't expecting to get out of there so fast. Very clean, professional work. Thanks, Lou Wollam team.
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August 2024 by James
Still the best dealership in the USA! Honesty, integrity, Lou Wollam instilled that in all his employees and the tradition is in the third generation of continuing.
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June 2024 by Bellamore
Their service department is great. Everyone was so kind and helpful.
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March 2024 by joseph chicoski
Did not perform the service that That was requested, poor communication very disappointing, would not recommend
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November 2023 by vincent profera
The guys in the service department top notch!!
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September 2023 by kkladybug
The service was very professional and quick. I was really impressed by everyone’s kindness. Now I know that when I come back again, my car is in good hands! Thank you for the great service!
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August 2022 by Rhoda Starkey
They are always friendly and helpful. I so appreciate the shuttle service ?
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June 2022 by Lynda H
Very professional! A deer used my truck as a target one morning & my insurance company was trying to get me to go somewhere else, but who else can fix it better than where I got my truck from? Awesome people, awesome work! Can’t even tell it ever happened!Thank you!!
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January 2022 by Larry Root
Very nice, good people to work with!
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January 2021 by Matthew Straniak
They are very professional. I am extremely satisfied with their work. I discovered a small issue with my window trim after I got my vehicle back and they immediately fixed it without hassle. I would absolutely use their body shop again.
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July 2020 by TB
Worst service department ever. Lied on my vehicles certified inspection. I had to bring the vehicle back within the first month. They tried to charge me. Then 2,800 miles later had to go back. They charged me this time. My advice is to save your money and go to a Ford dealership. There service team will take care of you.... Read More
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May 2020 by Richard M.
I have nothing but good things to say. Bought a used equinox and have put 75 k on it still no problems at all. Call for service appointment no problem get you in and out and explain the paperwork too. I am about to buy a new truck from them too. Keep up the good work!!
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January 2020 by Dan Lawrence
Very courteous and didn't try over selling anything that wasn't necessary.
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December 2019 by T.B. Y.
Run away - Bought a certified pre-owed vehicle that was "checked" and good to go. Drove it down the road and notice noises from the brakes. I notified the dealership and was told that it may be due to the car sitting, and told drive it and see if it continues. Well it did, so I called and took it in. They find out that it has a caliber hung up. They tell me the caliber is covered but nothing more. After arguing they decide to eat the cost. When I get the car back I realize that they replaced pads on one side but not the other. Brakes should not be done this way. This is laziness and a lack of craftsmanship. When ask they say this is how they normally would do a fix like this and that the other side pads and rotor were fine. What a joke. My best advice is to stay away. Unless you are the type that likes it with out lube.
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September 2019 by Life As Loy
Thank you for the great service and fixing my seat belt that the other dealership couldn't figure out!!! Great customer service and quick too!! Thank you Robert for all your help! We'll be bringing our car/truck back to you for sure!!!
