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July 2024 by Robert Waddle
The Villa staff cared for my father over the past four years. They truly treated him like family and helped him through a difficult time with my mother's passing and then moving directly into COVID. We were all able to feel comfortable that he was receiving excellent care and had developed a real trust with the staff.
The facility is excellent and allowed him to create a comfortable place that truly felt like home. The staff was wonderful and not only helped my father, but went out of their way to assist all of the family in every possible situation.
Thank you!
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April 2024 by Jackie Fusco
I absolutely love this facility. From admin to nurses. My grandmother has been there for almost a year and is doing better than ever. Thank you Laura (spelling) for taking my call this morning and putting my mind at ease.
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April 2024 by Mike McCoy
I love visiting the Villa at the Lake, every time I stop by everyone is having a good time from the residents to the staff. I always leave with a smile.
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April 2024 by Karen Armstrong
I love the staff at Villa at the Lake….they are super easy to work with!!!
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March 2024 by Brendan Bartel
Wendy, Laura and all the staff are great to work with!! Very professional and kind!!! I would highly recommend Villa at the Lake!!!
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March 2024 by Brittany Ross
I have work here for almost 6 month. I have never felt like a job wants me to succeed before, but the villa has made that happen. I love my residents.
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March 2023 by Michelle Devine
This is by far one of the best assisted living facilities around. Laura made a hard situation a whole lot easier, and guided our family through the entire process.
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February 2023 by BURNY WHITE
Wonderful place for our senior community!!
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February 2022 by Libertybell
This facility has done a wonderful job of assisting my mother with her activities of daily living. They also have a great recreational program. The facility is very clean and the staff is cheerful and always acknowledging anyone whom they come in contact with.
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February 2022 by Gary Diemer
My mother has been there for almost 3 years. She turns 91 today January 20th. I can’t thank the Villa and the staff enough how they treat the residents. They go above and beyond to help and keep us informed. My mother calls the Villa her home and loves it. Thank you so much!
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August 2019 by Mark Dietrich Sr
I started going to the Villa when my mother in law moved in. After countless visits and being a part of many activities, I can tell you that the Villa at the Lake is first class all the way. Assisted living how it is supposed to be.Thank you Villa and staff for such a nice facility and the care you provide.
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August 2016 by Cheryl A Principi
My Mom resided at the Villa from 2006 until her death in February of 2016. She considered the Villa her home. The management and staff became members of her extended family. Every employee at the Villa treats each resident as they would a member of their own family. It is not uncommon to see the dining wait staff, kitchen staff, a manager or housekeeping pushing a wheelchair down the hall or assisting a resident in whatever manner might be required. Residents concerns are met with care and compassion. I personally spent many hours visiting my Mom under both normal and crisis conditions. Not only were her needs taken care of but the staff also made sure that I was also included in the Villa "family". I had peace of mind knowing that although I lived in MN I could depend on the staff to treat my Mom with respect and to keep me informed whenever something needed my attention. If my Mom was hospitalized or in a rehab facility the staff would visit her on their own time. I simply cannot say enough good things about each and every employee.
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August 2016 by Terri Calogero
Just wanted to tell you how pleased we are with The Villa in Conneaut, OH. We were told three months ago when my 93 year old father moved in that it was important to the owners that all of their facilities were managed with a quality family atmosphere. All of the staff seem to echo that caring attitude. We just had a fantastic Thanksgiving dinner at The Villa with my dad and we were impressed to be greeted by Christopher and Jannelle Randall. They drove all the way from Michigan to be there in person to celebrate Thanksgiving with the residents and families. Our three month evaluation deserves a five star rating because of their dedicated owners, staff and well maintained facility.
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August 2015 by Villa Lake
My loved one has been a resident at the Villa at the Lake for almost 6 years. As a family member I truly appreciate the way every staff member makes the residents and family members feel at home. I never have to worry about mom, I know that she is well taken care of. Staff members always greet us with friendly smiles and mom with warm and loving hugs.
