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September 2024 by Joseph Greenfield
5 Star Service and Staff. Thom, Julie, and staff are first class and top notch. All techs ASE certified. Very comfortable waiting area, fast professional service, and fair pricing. Highly recommend! -joe g
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September 2024 by Ashley Fiske
If I could give them a 10 star, I would always honest always helpful and we’ll figure out the issue no matter what wonderful place to go
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August 2024 by Nate Baxter
I have been coming to Lake Erie Automotive for years and have had several of my vehicles serviced here. They are extremely professional starting 1st with communication. When you bring your car in for an unknown issue, They will either via a phone call or text message, explain in detail what they find and give you the price to fix the issue. They also go over the entire car and let you know any other finds that vary from a top priority fix to an upcoming fix. They guarantee and warranty their work and when you have your car serviced depending on the extent of the work you can wait in their amazing waiting area, offer you a ride in their shuttle service, and or even offer a loaner vehicle for no charge. This is as close to an A++ Business you can find.
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August 2024 by Muffin Man
Everyone here is the bestest. Great work, honest, caring.
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July 2024 by Ken Clark
Awesome
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June 2024 by Kristen Mitchell
Joe is the man! If you want a fair and honest assessment of your vehicles problems, and rental car at your disposal, go to Lake Erie Auto! 2 times is a pattern, 3 times I am convinced that they will do me right. I have had a string of unfortunate events with a few vehicles as of late, and if you are too, make an appointment with the Boss lady and tell them, Reverend Mitchell sent you. You will not be shocked with a bill in the end! Transparency at its best! They fixed fixed a transfer case on the work truck and the breaks and calipers on the Peter Pan minivan. They give you a detailed report and a scale to plan ahead for future repairs, I find this incredibly helpful. Remember friends, you get what you pay for. They may not be the cheapest ticket in town, but they are through Fair and Honest. Three things in my book, that equal a true win! P.s. Remember to fill the gas tank in the rental before returning.... it is just polite...thanks again JOE!
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June 2024 by Joshua Walker
I can’t be any happier with the service and quality of work that Lake Erie Automative Service provides. The experience from beginning to end was exemplary and the channels of communication they offer makes it very easy to find solutions to when road bumps come up along the way. If you are browsing for a quality shop, don’t hesitate to schedule an appointment here!
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May 2024 by Pat Dunn
I can’t recommend Lake Erie Automotive enough! Every time I visit, I am consistently impressed by their professionalism and courtesy, but this last visit really set a new standard. Joe and the team went above and beyond to ensure everything with my car was handled smoothly. The entire process was smooth and everything was explained clearly. The service was not only quick but also thorough, and I was back on the road in no time. It’s clear they genuinely care about their customers and their vehicles. If you’re looking for a trustworthy and reliable mechanic, look no further than Lake Erie Automotive! I will never go anywhere else.
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May 2024 by Julie Shaughnessy
They were great, I needed extra time for the payment and they worked with me,
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April 2024 by Sherri McBride
I went to Lake Erie Automotive for an oil change because I recently moved to Conneaut, found a coupon in the mail and I used to work with Tom during his brief sojourn into teaching (I trust him). I have found my new mechanic and will only take my car to Lake Erie Automotive in the future. I was so impressed with their professionalism, friendliness, humor and honesty, as well as their incredible waiting area! It is so comfortable, clean, neat and has so many amenities, including toys for kids. I felt welcomed and comfortable, and I am not usually very comfortable in a mechanic's shop. They will drive you home if you need it, give you a free loaner and offer free safety inspections. I will gladly refer anyone and everyone to Lake Erie Automotive!
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March 2024 by Brian Lasher
Service was great, waiting area was more than accommodating, and good people
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March 2024 by Bob Goodiel
Not real familiar
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February 2024 by Allen Dunham
On 11/15/2023 as I was moving from NY to TX when my truck wouldn't start at the Ohio Welcome center on I-90. AAA came out but couldn't start it and they wouldn't tow it as I was hauling a 20' trailer. On a Google search Lake Erie Auto was the top result for repair shops near me. From the minute I called them I felt that they understood my wary traveler distress of not knowing who to call to repair my truck and get me back on the road again. Joe and his crew arranged a tow that would bring my truck and trailer to his shop in just under an hour.
At Lake Erie Auto the shop took me right in (during lunch), diagnosed the problem (starter), gave me the estimate, ordered the parts and allowed me to wait in a waiting room that was Fantastic with free snacks, drinks and reading materials. Heck the bathroom was even spotless. While the crew was repairing my truck, I asked Joe if his crew could fix a few small things on my trailer, which they did. In about 4 hours from when I called Lake Erie Auto in distress I was hooking up to my trailer and back on my way to Texas. I will be forever indebted to Joe and the crew at Lake Erie Automotive for the Peace of Mind that they provided for me that day. If you are broken down near Conneaut, OH or just need a reputable repair shop I recommend that you call Joe at Lake Erie Automotive!!
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February 2024 by Anonymous GetF’edStayF’ed
Amazing service and hooked me up with free donuts ?
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February 2024 by erin tennant
Fast service, super comfortable waiting area and great prices.
