Wright-Patt Credit Union provides personal service and a commitment to helping members. It offers many conveniences, including Member Center locations, thousands of Shared Branching locations, and an award-winning mobile app. Many reviews highlight excellent and helpful customer service, with staff described as kind, phenomenal, detailed, and awesome. Members report quick service and feeling helped through processes like setting up auto loans, which are made easy. However, one experience was very frustrating, where staff seemed unfamiliar with teller functions and could not provide help in the end. Overall, the credit union aims to be the best organization members have ever experienced, with many reporting positive and efficient service.
I decided to do my auto loan through my bank, which was an amazing process! Maria helped me tremendously, gave me good rates for my loan, everything done Maria, along with Jenn from underwriting, beautiful process! Thanks for the experience
August 2024
Service was quick and extremely helpful! Dylan was very kind to get my accounts set up on my auto loan for me. I was in and out in less than 20 minutes. Excellent customer service when I arrived around 4:30pm on Wednesday. Looking forward to banking with WPCU.
November 2023
Came in for an auto loan after some issues at the dealership, had Joyce and she was phenomenal! Very detailed oriented and advocated for us when the dealership gave us the runaround! From now on, Joyce will be our go-to financial coach and HIGHLY recommend her to everyone!
