-
May 2024 by Ash D
Ashley, the manager is the type of person who intentionally pushes someone over the edge. I had no prior interaction with her because a much nicer gentleman was helping me. I didn't say anything about my order being late or short and paid in full. After paying it was Ashley behind the counter and she grabbed the 2 I was taking. I told her that I'd take them as is (not rolled in a bag) because I needed to boogie. She ignored me and started to move even slower! I'm just staring and watching her crawl over to the bags. I said again that a bag inst necessary, could you please just hand them to me...no response. She slowly slides them in and hands them to me. Every second was painful. She ignored me and was extra slow on purpose. Maybe she is just a miserable person and wants to make other people frustrated and hate life. One day there is going to be a video of her doing that to the wrong person on the wrong day. Prob shouldn't work in customer service. Can't wait to go back for the rest of my order.
-
May 2024 by Joel Valdivia Machado
The service wasn't too bad, the cashier called the manager and she came and told me about the new policies, the manager Ashley confirmed that I can't receive my register rewards if I ordered online, but my point is ,,,,, number 1 they should destroy the catalinas so that no one uses them and throw them in the trash because if it is prohibited no one should use them because it is my money,,,, second and more important if I can't take the Register Rewards from my purchase why don't they give them at Walgreens cash, anyway I lost $9 today at Walgreens, because I invested money to get my rewards and they didn't give them to me either in paper or in Walgreens cash. If a customer places an order online then give the same rewards as placing them in the store, because at the end the one who loses money is the customer, customers be careful with online orders, they are not giving you the register rewards or all the Walgreens cash. of online orders. Be careful you can lost money!!!!
-
May 2024 by Emma Heiberger
Corporate: Get their poor pharmacy staff some HELP!!! High St and Morse Rd location; they are so busy they DO NOT answer the phone. I’ve called up there several times over the last year and I always wait on hold anywhere from 25mins to an HOUR and 20mins. I took a screenshot this time bc it was such a long wait time. This isn’t a ride at Disney during the busy season. What’s the deal y’all? Hire someone to answer the damn phone. Once you can actually get a Rx filled, they’re always nice when I come in to pick it up. We did get the wrong dosage once, but again I think that’s bc they’re so understaffed and in a rush. Not the employees fault. Corporate needs to put more employees at this location, period.
-
March 2024 by Zoe Rankin
I went to this Walgreens after having an awful experience at another Walgreens. When I came in both employees working said hello and smiled. I had one purchase at the register and the tall black young man that helped me was very nice. Then I asked to do a return at photo counter with a young blonde woman with lipstick on she helped me very easily and was so nice, where the other Walgreens yelled at me. The nice experience made a lot to me and made my day better. Thank you for awesome customer service!
-
January 2024 by Sara W
They give out wrong doses. And incorrect charges. And get angry when customers want want to wait and not return again for refills.
-
January 2024 by Alisha Hagerman
I think I’ve had one of the best experiences I’ve ever had at this Walgreens. This young man Will .. was one of the nicest people I’ve ever met in my life. Service was great friendly we definitely need more people in this lifetime like him…,
-
January 2024 by Trace H.
They have recently changed their pharmacy staff. Service has gone from 5 Star to 0 star. The new pharmacist is rude, the techs are rude. I called today to update insurance information and was on hold for over a half hour before I hung up. The phone was answered and put right back on hold but I never got to talk to anyone. Horrible service.
-
December 2023 by Tasha Edwards
Cashier is always rude to me, not sure if she likes her job.
-
November 2023 by Kelly Bishop
Huge shoutout to Will who was a major help in the photo department. I came in to print a couple of pictures for my Hs team and he was very friendly and knowledgeable about the picture kiosk! Helped me figure out how to get ca certain picture I was missing. Definitely ask for him if you need help! Thanks Walgreens and Will for a great visit!
-
October 2023 by Wild Marks
Great staff a typical Walgreens, pretty well-stocked the staff in the pharmacy really do try to help and take care of you
-
October 2023 by Will Zhang
The pharmacy is Slow and inefficient.
-
October 2023 by Kim C.
My doctor sent over my prescription to Walgreens at 2150 E Dublin Granville Rd, my sister drove me after surgery to Walgreens. The pharmacy said they received my prescription and it would be filled and ready in two hours. Two hours later I called & they said YES, it is ready. I told my sister I would drive myself so she didn't have to drive back all the way from Delaware. I drove, having horrible pain from surgery. I got there. After waiting in line, I was told it was ready but they just had to run it thru my insurance. After another 15 min they then called me up to the counter to tell me they don't even have the medication. I now have to leave and go to Krogers or CVS. I cried. I wS in do much pain. Now I have to call my doctor and start all over & have them call in again to a different pharmacy. All I got was I'm sorry from Walgreens. I will never go there again. This was my first time using their pharmacy.
-
September 2023 by Ann M
Bad customer service at pharmacy4890 N High StColumbus, OH 43214While out for a walk, I saw the sign about Flu Shots with the words "Ask Inside" on it. So I did just that. The representative at the Consultation pharmacy counter looked up at me with annoyance and informed me that I need to book an appointment. "Ok, let's do that," I say. He then tells me "online only" again with irritation. Why have a sign that says "Ask Inside" when customers will be met with irritable employees who simply snap at you to go online?
-
September 2023 by Ann M.
Bad customer service 4890 N High St Columbus, OH 43214 While out for a walk, I saw the sign about Flu Shots with the words "Ask Inside" on it. So I did just that. The representative at the Consultation pharmacy counter looked up at me with annoyance and informed me that I need to book an appointment. "Ok, let's do that," I say. He then tells me "online only" again with irritation. Why have a sign that says "Ask Inside" when customers will be met with irritable employees who simply snap at you to go online?
-
July 2023 by Scott Blain
Poor experience with a pharmacist here. Would not recommend.
