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April 2024 by Brian Tipton
Why is the pharmacy closed on Sunday? Total bush league.
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November 2023 by Troy
Their pharmacy is terrible. There is a rep named Susan in the pharmacy department, she just hates her life and makes your life miserable as well. Every time I go there she act so disrespectful and maybe even racist. I would never ever go this location if it wasn’t just a block away from me.
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October 2023 by Ralph Nettles
There is a employee who works here named Jonathan that racially profiled people of color who shops in this store. I am a professional and he treats the European customers with respect and treats the people of color like they are criminals.
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August 2023 by Trevor Simmons
Dude at the counter always puts his heel up on the counter as I’m checking out. Get your junk out of my face dude
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June 2023 by Violet
Not sure what the poor reviews are about. Every time I’ve come here, I’ve had a great experience. The pharmacy was nice, even though they didn’t have my prescription in stock, the guy I talked to was down to earth and sympathetic.They usually have more stock than a lot of the other drug stores around here too. The associates have always been very outgoing and kind. Funny enough, one of the gentlemen that works there has helped me find beauty products more than once lol.
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June 2023 by Melissa Parr
Wonderful employees!!! And the store manager Jess is the best!!!
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May 2023 by Brolin Allfan
Great location! For quick shopping! For medicine! Milk! Or some chips!
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April 2023 by Billinda Allen
On 3/26/23 at 9:36am we had our Dr. call our prescription to the Walgreens at Kenny/Henderson Rd. We arrived at Walgreens to pick up our prescription and were told very rudely and disrespectfully by Pharmacy manager on duty and technician at the drive thru today at 10am, they didn't have our prescription at all. We called our Dr office immediately and they said; "they are not telling the truth it was called on 3/26/23 at 9:36am both prescriptions. We went back thru the drive thru at Kenny/Henderson Rd Walgreens Pharmacy drive thru they again denied they didn't have it. We told them we just got verification from our Dr office it's here at this location. Then we were told to come back after lunch time to pick it up. We were first in line customers it should have been ready. We then came back to pick up our prescription. I came for my spouse he was very ill and couldn't drive and needed this medicine at 10am today 3/26/23 they made him wait all day in Xtreme pain unacceptable!!!! they had the medicine. I came back for my spouse (I'm female) prescription for my husband was asked last name from drive thru pharmacy technician. She didn't verify date of birth which is always asked and first. Technician said for Elise and was rude when I said no I'm picking for my husband first name again stated and wrong again she said I don't have anything for you and rude again, not friendly or professional. I said yes you do she said oh I had the wrong name thus ask for the date of birth....we finally got our medicine. This is unacceptable service!!!! We just moved to this location. We will never visit this pharmacy again!!!! Our other location we used is Walgreens on Morse and High Street and extremely professional, nice polite, friendly. I highly do not recommend this Walgreens pharmacy location. I have visited many other pharmacies in Columbus Ohio and have never received such awful service like I have at the Walgreens pharmacy at Kenny and Henderson Rd.
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March 2023 by Nasir Shinwari
Very Poor customer service for the Second time at the pharmacy by the pharmacist lady and other pharmacy staff on Tuesday afternoon. I’ve been a Walgreens customer since last 7 years but the way they treated me today, they have really disappointed and made me review them as 1 star.
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November 2022 by Rhiannon Amweg
Went to pick up photos for myself and some family members. We all used the free code that Walgreens gives out every now and then. I offered to pick up the images for everyone since had I had to do some running around. Gentlemen at the counter wanted to charge me for the one set of photos because we had the same last name. He told me at first it's because we live the same address, told him we don't live at the same address I'm picking up for someone else. He then changed the story and said he had to charge me because we have the same last name. So if your family members and you use the free picture code and have the same last name good luck picking them up for them.
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May 2022 by Bailey Spees
I went to this location for a product I knew they had in stock. I was unable to find it because I have problems visually differentiating items from one another. Typically I go through each item one by one until I find what I need but I was short on time today, so I asked an employee to show me where they kept the product I was looking for. I ended up asking Shana for help, but she refused to help me look for the product. I insisted she help me look, so she begrudgingly walked to an aisle, quickly glanced at the products and then told me it probably wasn’t in stock. Eventually I tracked down another associate who was able to locate the item for me in under a minute.
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April 2022 by Amin Albliwi
Susan: you not supposed to be chewing gum while filling out prescriptions
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February 2022 by Rubies and Jaspers Jasper
Was here for very important medication and for some reason the pharmacist was short with me. On top of that she refused to add a discount to my insurance. I had a rx card from veterans affairs and she would not accept that alone and asked for my Champva’s insurance card. That wasn’t enough so she asked the member number in which then I pointed out it’s my social security number which it states on the RX card and my insurance card. She still had an excuse so I showed her military ID in which she responds, give me that.But she still came back AGAIN to say your ID says your husband is your sponser, what’s his date of birth.My husband is 100% disabled so we get basically the same benefits. However, at this point I finally had to ask her twice why she needs all this information? I’m already a patient here at the pharmacy and having been picking up prescriptions so I was bewildered as to what she was doing. She knew this cause she already told me she would not add their discount in addition to my insurance. That was before I found my own discount card in my purse for CHAMPVA. She told me the price with insurance and without insurance with the discount alone and said she would do just one or the other, and that’s it’s actually higher without my insurance and just their discount after processing both to give me both price’s, all while being unpleasant but I ignored her being short with me. I’ve been very sick for months.However, after her last request I asked her why she needs his DOB because I have given her more than she needs and she starts CRYING and then a black woman told me I’m harassing the pharmacist, then she started crying harder.Then another woman, white, with butch cut style calls the police and described me as an older looking African American in a brown coat although I’m 42.I stayed until the cops arrived and they took my info and tried getting it resolved to no avail.The police asked the pharmacist to send it to Kroger’s, my other pharmacy, and they did but never once offered that to me.I went to Krogers and they never asked for my info again cause I’m a patient already. They also added the discount in addition to my insurance instead of giving one or the other like the pharmacist at Walgreens and I saved 13.00.I was in and out of there and the pharmacist never gave me any trouble.I have PTSD so the event caused trapped emotional energy and was disruptive to my life. I have been in remission for trigeminal neuralgia pain and it started up again after a month in remission a couple of hours after the incident.I was happy just to get my meds and woke up and hurried next door assuming it would be easy like when my husband just picked up my meds the week before.I needed my nerve medicine, ptsd medicine, an antibiotic and blood pressure medicine.They had no idea it was all taped and the police listened to it.I’m still wondering if I should make a complaint to the board. Or should I let God deal with these people better. As long as I’ve been married my husbands info has never been asked for not even by Veteran Affairs.
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February 2022 by john john
One of the store managers, keylee , the fat penguin shaped blonde or however you spell it is rude and ignores customers when there are issues in the store. Awful experience.
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December 2021 by Chelsea A.
I came to this location to get my Covid-19 booster and had the wrong date for my appointment but they were able to get me in anyways. The workers behind the counter at the pharmacy were wonderful and extremely helpful. The rest of the store seems to be clean and the rest of the workers seem helpful as well!
