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July 2025 by Cam
This branch makes the post office look like an utterly useless joke. What a waste of money. Staff is incredibly rude (we know you get paid well, your wages are public info. Drop the attitude.) They don't answer the phone no matter how many times you try to call them. Everything costs an arm and a leg now. And how does it take two weeks to get a mailbox key? And why is it $30? I'd rather have to pay FedEx $20 a month to get my mail than support the USPS anymore.
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July 2025 by Jonathan McQueen
The employees are always rude and I don’t understand how they continue to keep their jobs with the way they’re treating customers
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June 2025 by Funmi Williams
I send a package from Columbus Ohio, to Georgia in may 20, 2025. I cannot imagined the poster man delivered just a Carton only to the delivering location without the load inside (empty carton. Just an empty carton) after complaining, was ask to do a claimed, but I tried, I couldn't get the claim to do. I take my computer to the office where the load was send close to my house, office of USPS 2469 E Dublin Granville rd, Columbus ohio 43229. There actions was very bad, especially, the old man. I thinks he throws his aggression to customer, I try to explain, but not ready to assist. And there were no customer on floor, which make it easy to assisted but he did not help. Until now, I have not be able to do my claimed and it have a
time frame to do the claims. When people are tied of their job. Please let them quit and not pass their problems to customer.
Also attached, the picture of the cloth in the carton and the empty carton delivered to the location at Georgia.
Thank you
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April 2025 by Opal
Rude behavior of the associate on the counter. Earlier other associates did the same. I think it's a cultural thing at this place.
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March 2024 by Z Fontie
The customer service is very poor at this location. I hope things change soon.
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December 2023 by Mar Johnson
Fast and efficient and great customer service.
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October 2023 by Bayron M
"Staff here are extremely rude and unprofessional every time I visit there
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October 2023 by Casey Appleton
If your mail ends up at this post office expect delays. It will inexplicably sit there days past the guaranteed delivery date.
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September 2023 by Ignacio R.
The staff worker was so rude when all I was telling her was that I was told to go to that location for my address change. She kept telling me I don't know what I am talking about and raising her voice and damn near made my 11 month old cry. This place needs a staff change on the double.
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September 2023 by Gnalen Mara
Avoid this place if you can. Staffs are so rude and disrespectful…
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August 2023 by SHANK-KA Ramssuen
Rude and condescending tone to other cultures who may not completely understand process & procedures
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August 2023 by Mohammad Niazi
Very friendly staff
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March 2023 by Vera Sickles
No help trying to get an answer as to why a certified registered letter could not be delivered to the Franklin county municipal court!! $30 to have them do it and they failed.
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March 2023 by Angela H.
Avoid this USPS at all costs. This was far and away the rudest staff I have ever encountered at any business, mail-related or otherwise. The older man was condescending, and to call him unpleasant would be an understatement. Unless you are looking to have your day ruined, do not come here. I would advise driving miles out of your way before doing any business here.
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February 2023 by Obejah t Beard
The workers here are very rude , not helpful, and I was treated very poorly
